Good facility, great instructors and staff

My 18 year son was in the sauna earlier this week. He thought the facility closed at 9, but it in fact closed at 8. (His error) When he got out of the sauna he found that he was locked into the building.

The instructors are excellent, especially Vicky..

Right now because you ask for feedback about once a month and that is reparative and a waste of my time. Believe me u will tell if you go sideways

It could be cleaner.

Convenient. Friendly, helpful staff. Variety of equipment

I like the atmosphere, the trainers, the members, and the workers. The equipment is good overall as well. Sometimes the equipment is in need of repair and it takes awhile before it is fixed. Also, fairly often some of the cleaning cloth dispensers are emply. These are not major issues but they are why I'm giving a rating of ( rather than 10. Overall, I enjoy going to the Plum Street Y and it meets my needs.

The facility is poorly maintained and the multipurpose room floor is always dirty, even on an early 5 am Monday morning.

senior fitness

Love the Y and it's amenities.

Variety of classes, instructor enthusiasm and knowledge

Very friendly and helpful staff, sense of people having good time, whether they are focused on their own workout or mixing with others. Just a great atmosphere.

Nice facility, not normally crowded, friendly staff. May wish for another couple of bars for the cable set up, but otherwise fairly well equipped for routine workouts.

A good option for downtown residents or for those with high income. The equipment is old and doesn’t always work. The first floor Matrix area is crowded and the equipment near the multipurpose machine is cluttered and disorganized. Consider that the Y is one of the most expensive facilities in the county. Would like to see better attention to these details for the premium I am paying.

Everything is great except for the hours. Would be nice if the Y was open later than 4:00 on weekends

Friendly staff and facilities have all I need.

Clean facility, people mostly leave each other alone, great yoga class. The reason it’s a 9 instead of a 10 is that parking is awful between around 5-6:30 on weekdays. I always have to pay to park in the lot next door 😰

I love the neighborhood feel of the Plum St Y. The location is excellent, the staff is super friendly and I love the class options. Small Group Osteopower class has really improved my workout routines.

The parking is always an issue. It’s very frustrating to get to class and then not be able to go because there is no parking or you have to pay to park on the street and sometimes there’s not much of that either. I love going to the Y I go four days a week, but I am very irritated with the parking situation. The classes are great. The people are wonderful, but the parking is awful.

The parking situation is terrible---can't offer a solution.

Welcoming and friendly atmosphere. Aerobics teacher, Ashley, knowledgeable, encouraging, and entertaining. My physical and mental health thrive in the Y environment!

I appreciate the location and facility. I just wish the equipment could be kept up and repaired in a timely manner.

Feels like my “home” gym. Comfortable inviting and friendly faces. Maybe it is smaller size but i do not have same feel at Briggs

The massage chairs.

Great facility, but needs more parking. Everyone was parking in next door because there was no parking (just glad we didn't get tickets!)

Always feel welcomed by staff at front desk. Facility appears clean. I enjoy my chair yoga class. Only detriment is parking....not enough available AND I find it irritating when drivers entering from the south drive north across the front to find parking. It is clearly the wrong way, and is more than likely to result in an accident or harsh words. How 'bout a one way arrow?

Staff are very friendly and helpful

Wonderful people at the front deskwelcoming you in...good programs....
Would love more Yoga earlier in the day and parking is often a problem -not enouigh.

Need some abb machines
Some of your stuff never gets used, clear it out and get some new machines

It's very accessible, elder friendly, clean & not just geared to the younger weight lifting crowd like other gymns. Would like to see more gentle yoga classes.

Friendly staff, excellent gentle yoga

One of the many reasons that my gym buddy and I love Plum St is that they have CrossFit inspired equipment. We go together and do cross-fit inspired workouts together. Without warning, Plum Street donated 1 of 2 of its Echo Bikes to a ForProfit gym down the street (according to one of the fitness instructors). The 2 Echo bikes were extremely popular among many of the gym goers - especially those of us that like the cross fit inspired workouts. We can no longer do our partner workouts together that involve the Echo bikes.

My biggest problem is how some of the people that strictly come in and use the showers act and leave the place. They often times leave the shower area disgustingly messy and gross. They can be very discourteous or easily provoked and want to argue. The shower soap dispensers are out of soap 80+ % of the time. If the Briggs branch had a sauna, I would never use this branch. I think the staff are friendly and try, I would just like to see the locker room kept in better shape.

It is very placid, and I feel safe as a senior. Very senior-friendly environment.

Parking is a big issue

It is welcoming, clean and friendly

The only advantage of this YMCA for me is that it is close to home.

It's just a good value for what I like to do. Also, the free YMCA app has really kept me motivated to stay in the "Gold" level for my heart's heatlh. I also like using the app because it actually introduces me to new equipment.

It’s a great place to work out, but I miss the pool!

Weekend hours need to be longer. For many people (including me) weekend afternoons and evenings are the easiest time to work out.

Update the facility and the equipment. The sauna is kind of small too.

My experience was excellent. The staff member who checked me in for my first visit was friendly and very helpful and the equipment was great.

The Plum Street YMCA is my happy place. I feel welcome and am able to focus on my fitness goals. I appreciate its convenient location, flexible hours (especially after extending to 4PM on weekends) and great amenities!

I love the people at the plum street YMCA!

The staff was great, it feels safe and friendly.

good chill workout space - nice receptionists

Ticket nonmembers who park in the Y parking lot

Facility is nice and easy to use. Friendly staff.

Easy to use the machines I need, not too crowded most times.

Dislike when eco is moved or removed with little feedback from the members. We never see the Plum street manager to discuss this. She is never there and if she is her door is closed. Very disappointed in the management. Loads of money spent on massage beds when funds could have gone to upgrading equipment, hvac system and more classes that are over filled. Very very disappointed that when equipment breaks it takes days and weeks to repair va at Briggs YMCA. I would go to another gym if the plum street manager y was not so close and affordable. Not what I expected at a y. Great front desk staff.