I chose this company because I had heard the name and felt I would get good quality and service. I can’t say that I did not get good quality, but the service had a lot of snags in it. My finished room looks great. however, in good conscious, I could not recommend them to a friend.
Sloppy work, no communication, extensive delays
communication and lag time between construction was mediocre
We could not recommend anyone to go through what we had to.
One thing that needs fixing
I’ve already told several and once they see it they will be calling as they are interested! It was easy to work with all!
A little expensive, but high quality. It would depend on what they are looking for.
Happy with outcome of installation, beautification, and quality of materials.
The installation experience was horrible. I’ve had nothing but problems since the beginning of my project (ex. Installation, communication)December’2025. And my project is still not complete as September’2026.
They haven't finished the work yet.
The installation seems perfect and the installers were polite, quiet and efficient.
It all went smooth and all employees were great
Product, value and installation were top-notch. Communication left much to be desired. A courtesy call would have went a long way when a scheduled date was missed. The customer should not have to make the call to determine what went wrong and when a date would be rescheduled.
That’s my view right now
Terrible experience. Salesman deceived us, and the customer service he promised was not provided. Most times, St Louis office never returned .calls We went 92 days without a call back on one issue .We had to get Better Business Bureau involved at two locations . Installers simply showed up with no advanced call.
Screens were installed incorrectly..I had to make a claim with the lendor to get any help fixing them.
It took an entire year to get the screens fixed and frankly they aren't 100%
Yep. These cats get a recommendation. They know how to do the **** thing.
Professional installation. Quality product. Good people and process from start to finish.
Not cheap but worth it.
It took almost a year to build, with many phone calls never returned. We finally escalated to the CFO to get anything done.
Most likely would recommend
I Am disappointedby the service to correct mistakes.
See below—very poor communication and timeliness
Because the windows do not fit well, I have problems. One window does not fit properly and leaks air. Another window leaks when we get a rain storm. I have to mop water. Luckily, I have a tile floor so no damage has been done. Someone has come twice to work on the problems, but they still have not been corrected.
We love our new 4 season room. Due to 100 degree weather, it was impossible for the project team to clean the windows. We had a professional window cleaner and continue to be reimbursed for the $300 expenditure.
1 wall was misordered twice. On 1st day of construction, all materials were not here. All 6 screens were damaged in some way. Scratches on metal parts. Gutter installment was terrible and rain just ran off the roof edge.
First build was a disaster. Room had to be reordered and rebuild