It would be a much shorter list to describe how they satisfied us. The construction crew was professional and fast. The sales guy was nice.
Everything thing else was a mess.
I spent my career in process improvement with fortune 50 companies. The first thing I learned was that without top management commitment to making things excellent, process improvement will fail. I do not see that with Great Day.
The quoted price was raised after the contract was signed. I feel the support structure for the roof was significantly overbuilt. The support structure for the LVL was from the ground up with it's own footing. It would have been much easier and cost effective to open the wall and put the support on the actual foundation of the house.
I’m very pleased with the material that was used. It looks very good.
Great product. Had some issues that were resolved very well.
I feel it was pricey for what was done
If issues are fixed I will be happy to reevaluate.
Poor communication throughout. Constant errors on products delivered. We were told it would take 1-2 days for project. It took more than 2 months to complete due to constant errors.
Easy to work with everyone involved in process
Had a problem with one of the windows as and company knows about it. Problem still not resolved. Been a couple months now.
Did not receive what was represented in the contract
The guys who built our sunroom were very professional and did an outstanding job