The electrical sub had to come back to correct things, during which they gouged one of the inside access panels getting it off. Noticeable scratches were left on a few of the panels by the installation team. Although we booked the job over a month in advance, we didn't receive a courtesy call prior to the installer's arrival to confirm the date and time. Due to supply chain issues, Patio Enclosures purchased a different door than we ordered but neglected to tell us about it until it was already on site. The replacement was a better door, so it was a responsible change; we just wish we had been told before it arrived.

Overall excellent service. Need to wait approximately 6 months to see how product holds up.

It was finished with no hassles, on time and on budget. The quality is excellent!

All individuals were very professional and excellent communicators.

Great service

Quality product. Professionally installed. Good communication throughout the project.

Clear communication and high-quality work and materials.

I don’t think the salesperson was as honest as he should have been about the impacts of the decision around a 4 season and a 3 season. I was not aware of the internal icing issue upon purchase. I know it wasn’t his preference but had that been told to me I may have made a different choice.

Overpriced

Our original installation had to be rescheduled because the wrong material was ordered. The reorder took about 2 weeks so the second installation date occurred during a very cold and extremely windy day. As a result, there has been leaking probably due to the caulking. Patio Enclosure did respond to our complaints and offered to come right out to fix but with the extreme cold we were experiencing we requested to wait til spring and warmer weather; to which they agreed.

Very professional, neat and efficient.

Every step of the process was done professionally, and every person I had contact with within the company from the sales person to the guys that did the work were incredible Brooke, the salesperson Tim, the gentleman who came and verified all of the measurements, Jennifer the person who coordinated the dates the work would be done, and Kuldip, the gentleman that was over the team that physically did the work.
Everyone was incredible. I have already given the phone number for Brooke to someone else looking to have work done on their patio.

Only thing that didn't please me was the price. But I understand.

Did a great job converting a 24 year old screened porch. Not easy

Professional experience

They are very professional and the materials are high quality.

Everything.

Additional Comments

Additional Comments - Dominic Miles is a great representative for your company.

Great quality!

Process from sales to installation was tight and communication was excellent

Installation Crew

Installation Crew - Mark was FANTASTIC. He is extremely hard worker, took zero breaks and worked until past dark in day 1. Next day he arrived early and finished up, making sure he demonstrated how it all works. He represents the company extremely well, attention to detail and perfection

Work Done Right

Work Done Right - Again.. Mark was amazing

Recognized Excellence

Recognized Excellence - Besides Mark…. Jennifer was also very responsive and provided good information along the way

The sunroom has much more light and the ease of opening the windows plus the security to lock them!

Recognized Excellence

Recognized Excellence - Both salesperson, Deborah Harris and installer, Mark, who did the entire job by himself.

Recognized Excellence

Recognized Excellence - Jennifer was extremely responsive when we had questions along the way. Our installer, was extremely efficient, clean and did a wonderful job. He even cleaned the porch off for us!

Excellent service and very professional.

Employees were friendly, professional and committed to quality and workmanship.

The quality of the installation. I still don’t have an answer to the problem. I was threatened to cancel the warranty, even though the project wasn’t completed if I didn’t pay in full. I was denied talking to anyone above the project manager.