I absolutely love my Patio Enclosure ! It has become my favorite room in the house, and I spend about 90% of my day in it.
I did experience leaking issues during the first nine months. Jennifer in Customer Service was extremely responsive to my concerns, and the service technicians worked diligently to resolve the problem. Although their initial efforts were unsuccessful, management and the engineering team continued investigating and ultimately determined that the windows themselves were defective.
I especially want to recognize Deb, who advocated on my behalf and arranged for an upgrade to my Patio Enclosure because of the difficulties I had experienced. I truly appreciate her efforts and the company’s willingness to make things right.
While the process was frustrating at times, what matters most to me is how the company ultimately responded. They listened to my concerns, continued working toward a solution, and stood behind their product. I am extremely pleased with the final resolution and couldn’t be happier with my Patio Enclosure . It truly is my favorite place to be!
We love the fact that we can shade our patio when we want. Sometimes we like to sit out in the sun and when it's really hot we can have shade.
Good quality, good installation very happy with the overall look.
Started with a no pressure sales, followed by top quality installation. Would recommend!
I lean toward recommending Patio Enclosures to a friend; however, I haven't had enough time to evaluate the performance of the project yet.
Would recommend Patio Enclosures because the finished product is sturdy, looks slick, and installation was speedy.
Everything turned out as it was represented.
quick, building crew were great
Friendly, knowledgeable
Timely manor the job was done . Cleanliness & promptness when work was being done.
Excellent product for our needs. I hope it is durable and last for a long time.
Work was done as expected. Enclosure looks very nice. Very small items reported after install addressed quickly and perfectly. Sales, coordinator, and install crews were all excellent
I like the product and the solution for our particular situation was perfect.
Everyone that I dealt with was kind and helpful.
I loved the porch installation and the and result. Took too long and some miscommunication with my landscaping portion of the project.
Dominick, Sales Team, sold us on the company from the first appointment. He was prompt to any appointment, answered all our questions, and was eager to make sure we had a great experience. He didn’t abandon us after the sales either. Billing processes were easy to make and Jennifer made everything super easy. Scheduling was quick and preformed to our satisfaction the first time. The dual pane enclosure is very nice and seems well manufactured. I feel this company really cares about customer service. The best compliment I could give is we would do business with them again.
Jim and Linda Meyers
Quality materials and skilled install team.
Very responsive to our questions and concerns.
Communication throughout the process was excellent! We love our enclosure
The electrical sub had to come back to correct things, during which they gouged one of the inside access panels getting it off. Noticeable scratches were left on a few of the panels by the installation team. Although we booked the job over a month in advance, we didn't receive a courtesy call prior to the installer's arrival to confirm the date and time. Due to supply chain issues, Patio Enclosures purchased a different door than we ordered but neglected to tell us about it until it was already on site. The replacement was a better door, so it was a responsible change; we just wish we had been told before it arrived.
Overall excellent service. Need to wait approximately 6 months to see how product holds up.
It was finished with no hassles, on time and on budget. The quality is excellent!
All individuals were very professional and excellent communicators.
Great service
Quality product. Professionally installed. Good communication throughout the project.