We recently had a porch addition completed on our ranch house by Patio Enclosures (parent company, Great Day Improvements), and we could not be happier with the results. From start to finish, this project was a masterclass in teamwork. Every single member of the team did an excellent job, and I want to praise them individually because this was truly a collective triumph. A team-focused review is the best way to ensure everyone gets the recognition they deserve.
The Design & Planning Team: They listened to our vision for the ranch house and laid out a flawless plan. They set the tone with clear communication, upfront expectations, and total professionalism.
The Project Management/Coordination Team: They kept the timeline moving seamlessly, coordinated materials perfectly, and ensured we were updated every step of the way without any stress.
The Installation & Construction Crew: Their craftsmanship, attention to detail, and work ethic on-site were outstanding. They were respectful of our property, worked clean, and delivered beautiful structural results.
It was a flawless team effort from the initial handshake to the final cleanup. Thank you, Patio Enclosures, for employing such a dedicated group of professionals!
Lee Griffin (Sales Representative): Lee was our very first point of contact and set an incredible standard for the rest of the project. He explained the entire process in thorough detail, so we knew exactly what to expect. He also went above and beyond to apply every discount we qualified for, resulting in a substantial savings for us.
Delores Martino (Operations Administrator): Delores provides a level of service that is practically unheard of today. She is literally available 24 hours a day and communicated with us constantly. I actually called one evening after 8:00 PM just to leave a voicemail, and she answered the phone herself! Any concern or question we had, she directed to the right person and got it handled immediately. Beyond being a financial wiz who seamlessly coordinated our payment plan, she has the warm, trustworthy personality of the girl next door and a best friend. I honestly wish she lived closer so we could hang out together!
Chris (Design Specialist): Chris was all about the design, bringing immense experience and sharp attention to detail to our ranch house. He made sure the project met all town ordinances and local requirements perfectly. Remarkably, his minor adjustments to the design ended up saving us thousands of dollars while still delivering exactly what we wanted.
Mike (Logistics & Support): Mike brought years of experience and some incredibly smart suggestions to the table. He showed up regularly throughout the project, delivering lumber and building supplies right when they were needed, and carrying away leftover waste. He did a fantastic job helping the construction team keep things moving efficiently and keeping the job site tidy.
Marcos (Construction Supervisor): Marcos supervised the installation crew with the utmost professionalism. He visited the site periodically to evaluate progress and maintained tight, constructive communication with the field crew to ensure everything adhered to top-tier quality standards.
Elvin, Ariel, and Yung (Construction Crew): Last, but certainly not least at all, my absolute favorite guys who got the job done. These three men from Nicaragua are the hardest working individuals I have ever known. They arrived at the crack of dawn and worked all day, sometimes until 8:00 PM. Even when the project experienced several severe weather delays, they chose to give up their Saturday and/or Sunday to work through it and stay right on schedule for completion. Their manners, integrity, character, and work ethic completely exceed expectation. We had so much fun communicating via a language app on our phones, often laughing when translations made absolutely no sense; we built a deep, mutual respect and appreciation for one another. On the job, they dug seven support column holes, four feet deep, entirely by hand. They mixed, poured cement, and measured and cut materials with the precision of surgeons. They assembled everything securely, constantly checked in with us for approval on details, and wiped down the poles and rails until they spotlessly shined. On their last day, all traces that they had ever been here disappeared, leaving a spotless yard and a stunning front porch.
This finished project holds sentimental value for me. It is deeply reminiscent of the porch I enjoyed as a child on my grandparents' farm in North Carolina, and I have nothing but overwhelming gratitude to those who made it happen.
Too often, corporate recognition or bonuses go to just one person. In this case, every single person involved deserves the company bonus. It was a flawless team effort, from Lee's initial presentation to Chris's design, Delores's coordination, Mike's logistics, Marcos's supervision, and finally to the unmatched dedication of Elvin, Ariel, and Yung on the ground. Thank you, Patio Enclosures, for employing such a dedicated group of professionals!

Yes, I would recommend, this is exactly what I wanted.

Salesman was not putting any pressure on us at all. Installer was amazing with his work.Delores Martino
Customer Advocate
Was awesome she kept us informed all the times and answer any question I had too.

Great products and great experience.

First of all, the guy who came to my house lied about everything

Great customer service, excellent product

Installers are really responsive and easy to work with.

The entire team at Patio Enclosures was amazing. We tell all of our friends and family about our experience.

Second time i've used them at my home...always professional, courteous and get the job done well! Good team to work with.

From start to finish..not one problem.

We needed to have an existing patio enclosure within a condominium complex HOA replaced. We looked at what we thought would be a couple specialty companies, some custom builders, and Patio enclosures. How do you enclosures is the only company we actually truly considered in the end. Their product is well presented, very high quality, sales team is one of the best I've seen. Extremely patient with an HOA process, and then installation went exactly as they stated it would.

The product was excellent. The company needs to get it's act together.

Quality of product, appearance, sales, support and installation are phenomonal

Pricing options

It took 3 months to get my patio done...damaged, didn't show up in the truck.

I think it is very expensive if you don’t already have a room which we did it had screens in it so I probably wouldn’t be recommending it

Everything from start to finish was flawless

Infrequent communication and days with no progress were frustrating. We seldom were informed about days when installers would not be here.

Installation crews should be more organized and clean, mainly. Details below.