Kevin, the salesman was very professional and very friendly and although we thought the price was a little high, patio enclosures was a well-known place so we took the chance and said yes. We got a four season room and the contractor started in November. There were three guys that came at first. In my opinion, even though it was cold outside, I thought they took way too many breaks and with three guys I thought they would get more done each day. After they were finished, my husband looked over the finished work and the window that we had first ordered was wrong. Also, there were other things that were not done right to finish the project. My husband called Kevin to come out and he came out right away and took pictures and made notes. Then the head of the contractors came out and took pictures and took notes and they both apologized to us and said that it would be taken care of. It was a few weeks later that they sent one guy out, Lukas, and he completely took the whole thing down and redid it to our satisfaction. We were not charged the last payment until the finished product was done to our satisfaction. The reason I gave it a 7 in my rating is because I feel that with a project that was started in November and not finished until the end of February, and wrong materials were ordered and the fact that it had to be completely taken down and redone, we should have been given a discount in the final payment. My rating would have been a lot lower, if the issues would not have been taken care of to our satisfaction. When you hire someone well known like Patio Enclosures, and you pay that much for a project, you expect quality work.

Follow up and replace my defective door

Project took 6 months to complete with multiple cancellations and poor communication.

Punctuality and excellent craftsmanship

We absolutely love our patio now.

communication is awful there. please remember the customer must be notified for work etc

The whole process was exceptional, the install was excellent and the product was high quality. Glad we went with Patio Enclosures for our new entrance door product.

I sent a seperate review for this with how the overall process was handled.

We are pleased with the finished sunroom, but there were water intrusion issues that had to be repeatedly addressed.

The project took longer than expected. There were some days when the workers failed to show up while claiming that they did. They did not clean up when they finished and did not return the furniture back inside the room. They also failed to reattach the mini blinds.

Easy to work with and helped a lot

The screen room looks nice but I think the price point is a little high for what it is.

The structure they built is beautiful. The minor issues were corrected.

Submitting drawings to receive building permit took a long time. Then had to wait for materials to be ordered, meanwhile Greensky starting sending invoices before I had any construction.

a window and door don't close smoothly and the flooring edge showed and did not run the trim pieces all the way back or cover the side of the step under the house

It turned out nice.

We appreciate the prompt service Patio Enclosures gave us throughout the entire process.

The installation was very quick and accurate. The new glass panels move easily and lock in place with little effort.

The quality of the installation and the materials that were used was exceptional.