There was no other company in my area, who would do the work I needed.
The inside room is beautiful! Mostly satisfied. However, the two sliding doors are not flushed when closed. Big gaps at top, so door isn't sealed to keep out cold or heat! NUMEROUS calls and emails. They came to "fix", broke the glass on sliding door on March 20th. June 18, brought glass replacement, it was scratched up. Still have not heard when I'll get replacement.
The gutters Leak badly on each end. Rainwater runs off the top of the so-called Leaf Guards. Rain water drips constantly on the ends of gutters!
They came twice on rainy days and said they couldn't look at it due to weather.
This project was started in December, it is now July soon.
I am filing papers with the WV State Attorney General's Office for work not addressed. I feel i have no choice. At first, this company was very responsive, then it basically days and weeks before I get a response. Sometimes ignored.
Total failure. Lack of communication. 6 months to install.
OUTSTANDING WORKERS. MR. KRAMER IS AN OUTSTANDING LEADER.
Yes. Will recommend.
Showed up with door but no hardware. Nothing.
Our sales representative Brandon Holtz explained the full procedure and demonstrated the windows and materials that our room would be constructed with. The installer David Lafferty did an excellent installation and explained all he was doing in detail. The finished room is very nice and exactly what we were looking for. We are happy we chose Patio Enclosures for this upgrade to our home.
The initial install was not complete. The second portion was unable to be completes because wrong size door.
You don't deliver the product or service you advertise.