The installation was good and professional and came off as scheduled. Everything went well until about a month after the installation. I started having a capacitor fail on one of the panels. It would fail and come back on and about a month ago it failed and never came back on. I called my representative and he said the technician would call me back. I waited three days and did not hear from the technician. I called the representative again; he again said the technician would call me back and I waited another three days. I have no idea when the issue is going to be resolved and I am not happy about that. I am getting lower bills with utilities, but I expected them to resolve the issue much more quickly.
I really liked the flow up from the staff. I also like the warranty and product quality.
There was great communication at all steps of the project. The team was very flexible with my complicated timeline and was able to complete the install prior to the 2025 year end so I could get the 30% FTC. The install team was professional and executed a quality install.
National Solar is the most professional Solar Contractor I had the pleasure of doing business. I have talked with several other out of area "Solar Companies" and found their bids were too high and missing a lot of details in their proposal and had many complaints filed with the BBB by disappointed customers.
looks nice, works great!
Very straight forward and nice people
Friendly, knowledgeable, and great communication.
National Solar was very quick to respond to our goal of having Solar installed on our home and coordinated with our local power provider to get our system operational and approved before the December 31st deadline to qualify for State and Federal rebates. A Win-Win-Win for us! We are totally satisfied with every stage of the process National Solar managed.
Flawless and reliable every step of the way.
Great quoting & design process, quick install, and friendly staff!
I liked the solar panel experience totally.
National Solar was very professional in their dealings with us and with the installation of the solar panels. They answered all of our questions and finished ahead of schedule.
everything went smoothly and pricing was very competitive
Everything was great, from start to finish. We chose National after interviewing and getting quotes from 5 other companies.
Everything went well and it was done to my expectations at a fair price.
National Solar did the work when requested and the installation was quick and easy.
I needed to do far more to make my project happen and spend much more money because of unidentified additional requirements that National Solar neither knew of nor helped me with. Went with them based on previous work. Wish I’d looked for other companies to bid.
Quality of service
Every person we worked with was very professional and friendly. They made it easy to get solar. Questions were answered promptly and knowledgeable.
We liked they were professional and ready to meet with us and answer all of our questions. Plus, they had great products state of the art products and rated A+ with BBB.
Communications and response times were excellent
No pressure sales that were informative and cost effective.
Honest, accurate, prompt, attentive, knowledgeable, reliable communication.
Friendly, efficient, fast, professional
Great people to work with from start to finish!!