fast, efficient
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Great experience with scheduling and installation crew! Have questions about final look???
It was an expensive project so would not recommend to friend that it is not in their budget
The Installer was very friendly and professional.
Great experience. 3 days, no mess, beautiful job.
Very professional, yet friendly..
Professionals. Very good craftsmanship, reliable friendly worker and quick to rectify and issues.
The quality of product can not be beat. Their workers from the sales staff to the installer are outstanding.
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I'm very satisfied the beginning & the finished project! My windows look great!
What I liked about my experience with Mad City cabinets were very professional of my time .spent with the demonstrator of the cabinets took his time he explained in detail what I was to expect. the material is self how to take care of my cabinets and he worked very hard to make sure that I got what I wanted the style that I wanted the look that I wanted. Each person that showed up to take the measurements into finalize the cabinets they was very professional the cabinets that was installed is very nice .respectful man he showed up on time he was concerned about my floors so he laid down the on the floor covering that doesn't hurt wouldn't track through .he cleaned up after himself and was back the next two days on time. I would definitely recommend this company they are great people
The ‘thank you cards “ are a scam. If I would have known this, I would’ve kept on looking for a more reasonable alternative. You have over $11,000 of mine and you are too cheap to honor your promise to add to your sales pitch. Yes you did promise more than you delivered. By the way, the round thing on the shower bar is loose already. Do I need to get a handyman to fix it?
Professional stafff
Very professional and friendly. Answered all my questions. Very happy with their work
The sales rep seemed honest and really tried to customize our experience. The window installer and plumber left room for improvement. The price was a little excessive but the overall quality seemed to be there. For the price we paid, we were told any unforeseen issues would be addressed and corrected, not so with our drain line.
I hated to see my 45 year old tub with ugly caulking and several porcelain chips , and faded color,BUT, what a luxurious walk in shower, excellent workmanship, solid materials. It is beautiful....
From sales with Soung, to completion with Jake and Conner, this was the most professional and friendliest interaction we’ve ever had with any company!
The guys are great. Polite and timely.
The job was completed in the time they projected. The job was done very well and very professionally. The crew of two men that did the install did an exceptional job. We couldn’t be more pleased and are very happy we chose your company. We even had a small service call within a few days of the completion and it was handled quickly and efficiently.
I was very impressed with the quality of this shower .
I found both the sales representative and installation team to be concerned that I was happy with my choices and the work that was done. Any issues that arose were addressed and remedied
right away. Plus I am very happy with the quality of the materials used.
The shower installation project we did required a lot of work and was done professionally and in a timely manner. It was a pleasure to work with all of the Mad City employees involved. The project turned out great.
Happy with my installer. Did it in 1 day. Very nice work. Material came in a timely manner and price was reasonable from other companies I called
The knowledge and attention to detail the workers exhibitted was apparent all through the remodel.
From the start, they said the kitchen would be done in three days then the guys showed up and said no a week, but it still didn’t get done for six whole months. They kept measuring everything wrong and when they left, they left a mess sawdust everywhere that I had to clean up and then the final project is still not professional looking. We are very disappointed. They need to stick to just bathrooms and Windows. For the price they charged us It should look like a professional job, but it looks like an amateur job.
I'm still waiting for the stainless steel shelves which I was told 9 days ago you folks would order. Now I ordered brakes a rotors 4 days ago and they came today .
Rich was great. Love my new shower.
Everyone involved in the project was highly professional and very knowledgeable. It was a pleasure doing business with Mad City and I would recommend them to everyone
I started this process in early April. My installation was scheduled for May 1. An error caused by your “expert” cost me an entire month.
I was given a “ new” install date of May 26 (Memorial Day). When that date passed, I had to call Mad City. Eventually, I was given May 31 as my new date. Twenty minutes after getting this new date, Mad City called back to say, “Whoops! Our installers don’t work on weekends. Finally, I was given May 28 as the new one-day reservation.
The installation took two days, with the installer working until 8 pm on the 28th, and until midnight on 29th.
We were forced to change our Memorial Day travel plans. Mad City did nothing to mitigate the plethora of issues with our remodel.
The installer did a competent job; however, he did break an overhead light fixture and the shower head was not properly affixed to the wall anchor. We’re just waiting for it to fail.
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I am so happy with my new walk-in tub. I used it as soon as possible after the recommended wait-time, and it has made bath time much easier and more comfortable. Now, at 84 years old, I can once again get in and out of the tub independently. Being able to sit during my bath or shower has made it safer and less tiring. Thank you for the speed of service, hard work, excellent craftmanship, and kind service throughout my experience.
I am well pleased on how the kitchen cabinets turned out the quality is definitely a 10 . I would recommend mad city for cabinets refacing Mike and Chris Detty were the techs they did a fantastic job
The sales team, the installers. Everything was quality.
Friendly staff and they don't disappear after the job is done.
All the people from the company were polite, knowledgeable, and helpful.
Our experience was fine, and if someone asked for comment we would share a positive recommendation. But would not initiate one without an inquiry from a friend.
The entire experience was professional. Windows were installed ahead of reschedule and the installers were polite and respectful of my home.
On time, fast, professional and reliable. Answered all of our questions.
I would never recommend this company to anyone. It was a disappointment from start to finish.
Administratively, the process was begun with much time spent designing and determining the extent of the project. The Salesperson was patient and knowledgeable.
I have already recommended Mad City to a few people.
We were real impressed w/ the product & how our house immediately felt warmer, our windows were very old.
The quality of the product- shower
Great experience start to finish which is why I took the time to write a novel of a google review about the process.
The installers were terrible, communication was poor, they didn’t understand English, the measure tech was even worse. They tried to fix the problems the cheapest way possible. There has to be better options out there. LOOK ELSEWHERE!
I would highly recommend Mad City for your bathroom remodel. They are a great company to work with.
The information was presented well. The installation was great and without a flaw. We are very happy with the shower.
Very much so. Positive experience from beginning to end. Thank you.
We would recommend the quality product and professional installation was superior