Great experience from estimate to completion.
Installation was smooth,I had a. Leak once I was able to use the shower and the response time was very quick even during the snow storm
I liked the installer Brandon very much and I liked the quality of his workmanship and the quality of the products. I also liked it was done in one day as I only have one bathroom.
They were professional, arrived on time, very clean the whole process. My shower looks beautiful!
The only thing that holds me back from the highest rating is cost. While I can afford the nearly 24K I've paid for my 2 new showers. I hesitate to recommend to any of those friends who I know that this is out of their financial reach.
The crew ( Brandon ) was very professional!!! Brandon was very friendly and he explained what he was going to do. Very hard worker!!!! Brandon did a great job!!!!
Very efficient
The guys were great very polite and did great work
Attentive to the home owners concerns and being very proactive to complete the job.
Beautiful and efficient installation. Installer was careful to keep me informed of options as he proceeded.
Great experience from sales to final installation. A few small issues that had to be addressed but they responded immediately!
I am loving my new walk-in shower - beautifully installed !!
!
Mike was professional and friendly. My only regret was the cracking of two ceramic tiles, but they are both at the floor level so not very noticeable. Other employees were also great.
I thought the service was excellent. The gentleman were on time and very knowledgeable about what they were doing. They explain things as they went along and everything looks beautiful. I think I’m gonna be completely satisfied with these new windows.
I have already referred a friend to your company. Job took longer than quoted, but the result was beautiful.
The initial paperwork was smooth, not pushy. The communication throughout the process was good. There was a mishap that delayed the process, but that doesn't feel like the experience everyone would have. The job, otherwise, turned out great.
I have a couple of issues. And I can’t get a callback. Dave at 5184214186
We liked are sales person and how it all was explained to us. Micheal did a great job and worked very hard. The job was done in super faced time. And seeing the Supervisor Come in during installation was very nice. We Love It! Ken&Annette
The entire experience was completely professional.
We love it
Everyone I dealt with was respectful,knowledgeable.I love the product.
We liked the service and that of the project manager coming to check on the project and visiting with us.
It was too expensive to recommend to some friends.
I like how well detailed
Mad City installer’s were very efficient they covered every inch of where they would walk when they left our house you wouldn’t know they were ever here except for your new shower
Excellent customer service and installation.
Efficient install in one day. Custom solid tub.
Project well done very professional & courteous 5 star
Nick did an amazing job
Great work and great look
Everything could not have gone smoother very polite nvefficient I love my new windows Ty
Installation was problem free, cleanup was minimal and done well
Fantastic experience from start to finish
The quality of the work, the craftsmanship and the people were excellent
Great employees respectful of home and my husband and i
I like that my walk-in shower was installed in just one days. Charles was very polite, courteous and professional. I am very pleased with the outcome. Billy was also very professional and explained the whole process.
We love it
My work was Mad City kitchen reface. Every part of my experience was 100% professional quality and service.
We like the life time transferable warranty. Sales did not try to push higher priced products. Gave us information on the products durability and quantity and let us make decisions.
The quality of the product matches the people I interacted with throughout this experience. I appreciate the openness, kindness and quality of what Mad City delivered.
Very courteous very professional and I would definitely say that it’s definitely worth doing and mad city is the best one for the price and professional work that they do!
Very professional and courteous
Great job
Charles was terrific on the installation. However he put the shower curtain rod too short so Mike came out and raised it to 78 in.
Nick, the installer was friendly, and very considerate of my home. He did a fantastic job, with the plumbing and carpentry. Did a great job of fitting the new shower
I have recommended your company to several people
Perfection from Charles and Mike and always cleaned up after the day was over.
What I was most impressed by was the time that they were able to finish the project .
Nick and Lloyd were awesome and I loved the way it looks everyone was very polite and sweet we are completely satisfied
They showed up when they said they would be there. The workers finished the work quickly and professionally.
Very professional and did very good work