Installer was knowledgeable,professional,on time careful of home.
We would definitely recommend Mad City for you next bathroom project.
he installer was very efficient and neat and was able to answer all my questions in a very knowledgable way. He also was very skilled and I could tell he was a great craftsman.
Friendly. Workmanship is great
Everything was exactly as explained, installation was performed at the highest level, and cleanliness was impeccable.
Very friendly efficient and nice
I liked the guy that did the work he was very helpful in answering any questions I had very good guy.i give him a 12
Address all our concerns and questions
Quality material used plus very professional installation
Lower price
the edges are sloppy and uneven in one area. They didn't secure the dishwasher to counter top and there is a big bubble on the side of cabinet
Professional timely and on track to complete
The salesman was very informed and explained everything well.
The installer was very personable, neat and did an outstanding job! He ensured we were happy with installation.
They cleaned up very well. They were very friendly and did a good job.
The shower looks good but a 3x4 shower should not have costed 18k.
It was very expensive. Not everyone I know could afford this.
Issue with slippery shower surface. Not ada compliant as sold to me. 10 days later still no resolution from customer service. Nice looking shower but can’t use it considering, filing complaint BBB
Like quick installation. Like final look. Appreciate clean up.
Explain about the fixtures more. We found out that the chrome bars are slick and cannot be held on too well when hands are soapy or wet. Also the bed pan is slick and have experienced slipping which was one of the biggest resons that we wantd a walk in shower.
I would highly recommend Mad City Windows & Bath. They are very professional and did a complete tub to shower conversion in one day. Jake and Aaron arrived that morning and went right to work and stayed until it was done. I commend their dedication to finish the job.
The cost was outrageous
Mad City was efficient to quickly permit and complete my tub to shower conversion. Darren, my installer was friendly, knowledgeable and professional.
Install team was prompt, professional and courteous. Improved my shower / bath appearance 100 percent.
Did a great job.
Good quality
Well had a shower installed. Top of the shower doors was installed backwards and I had some loose door handles. Call them. They scheduled an appointment to come out on a Monday early in the morning. Change my schedule around 10 minutes before the people are supposed to show up I got a call saying they weren’t coming today. Rescheduled it for Wednesday before Thanksgiving 30 minutes later than they promised they’d be there. No call no one there let me know. He was running late finally showed up. Fix the problem. I thought couple weeks later. Door handles were loose again and they had to send out another installer to fix it. It is fixed right now. The guy Roger that showed up did a great job. but it took
Talk to one of the managers talked to him about some money refund not a lot for all the trouble I went through never heard back from him still have not!!!
Wonderful job. Love my new cabinets.
Our installer, Tyler, arrived a little early and set up the installation area with protective floor covering from the condo entrance to the upstairs bathroom and equipment to be used. He verified specifics of the new shower (corner shelf x 2 location, left side hand rail, and high back rail for shower towel & the margins for the tile at either edge of our shower entrance which were perfect). Tyler finished before 4:00pm - including the clean-up - and we have absolutely no complaints with his demeanor & overall attitude or his installation skill!
I would recommend the finished product. I would not recommend the length of time it took to finish the project (0ver one month)
The salesman was very thorough and knowledgeable, everyone was very transparent and helpful through the entire process, and the installers were quick, courteous, and very professional. New windows look fantastic and I can’t wait to use Mad City in future projects.
Entire experience went off without a hitch.
Super fast turnaround time, everyone was very polite and professional.
The service was great. My cabinets came in fast and the installation process was quick. The installers were very personable and professional.
The installer Tyler was very professional and polite. He arrived at 8:30 am and worked by himself all day until he was completely done at 3:30 pm. He laid down floor protectors throughout our home and made sure only to walk on those areas. He tore out the old metal tub, and the surround by himself and hauled everything out . We are very pleased with his skill and speed. We are recommending Mad City to a family member.
He come on time.
I found this company on tv, their ad call out to me you see, I’ve been looking for a reliable company but I didn’t know who. Your ad says you will be trusted to meet my needs and you did just that. Thank you
Everything went so smoothly and our shower looks fantastic. Our installer did a great job repairing previous installed imperfections to make the our walk in shower top of the line…5 star!
The sales person appeared knowledgeable about his product. The installer was courteous, professional, prompt, and gave us a shower we can enjoy.
I am so pleased with the kitchen re-facing. The color I picked is just what I wanted and looks fantastic!! Thank You Mad City!! 😀
Everything was as told to me. I am very glad I choose Mad City
The windows are of excellent quality and the installation team did a fantastic job!
Extremely professional, quality products and right on time!
Clean polite high quality work. Had no worries whatsoever start to finish.
People were great. Quality of installed product did not meet my expectations.
We were consulted on every step of the final construction to be certain it was done exactly as we wanted. Perfect!
Professional personal felt comfortable through the whole project.
Looks and price
ej and jim did agreat job
Telling my friends and posting pics on Facebook.
Very quick work.