Quality product and quality workmanship. I would highly recommend them.

All of it

Mad City is the best place you can find to do your installation from start to finish everyone did such a professional job I couldn't ask for anything better such a beautiful job all the way around.

Very hard working guys and the life time warranty

High quality products!

They are very punctual, professional and everyone we dealt with was very personable.

Pleasurable experience from start to finish. From the consultation to the installation, everyone was professional, knowledgeable, and best of all, personable. The installers, Jesse and Seth, were polite and attended to every question and detail along the way. Quality and workmanship were beyond expectations.

Everything went very well the workmanship Gabe was outstanding answered every one of my questions and made sure that I was aware of everything when you finished had me inspect his work and he is very very good employee

Handled professionally and quickly.

Cost is pretty steep

I need someone to call me! The shower is not caulked under the shower head at the bottom of the shower. It needs to be caulked!! 417-489-3072

Everyone was knowledgeable, pleasant, and efficient

Fast, courteous, respectful and friendly

The lg window in the bedroom doesn’t slide easily as was advertised by your sales rep. I have to use force to get it to open.

Contractor was efficient and friendly explained what was needed .

They were very professional from the first phone contact to the installer. They did a wonderful job on my shower and I couldn't be happier.

Everyone affiliated with this company that I meant was knowledgeable punctual and the workmanship was fantastic. Jessee kept me informed throughout the process of installation.

They were nice and cleaned everything up ..

Seth Phillips (the installer) did a great job! After seeing the windows installed, however,I think your windows are too expensive. Twenty-two hundred dollars for a more or less standard size window is too much.

Everyone that has been here has been professional clean and very knowledgeable. I love my new walk in shower. It's beautiful! Steven Smith was the installer and he is awesome. Good representation of your company.

Love the windows. They are so easy to work with I can’t wait for our next utility bill.

Very professional

We are very satisfied with the overall process.

Installers were very personable & considerate! 🤗

Everyone was very helpful with the process, courteous and respectful definitely would work with them again. Loved your installer.

Our overall experience with the Springfield office has been great. The operations manager communicated well and kept us informed. My biggest complaint is with the Home office who didn’t communicate at all, and really kept us in the dark once the sale was completed and the order made. The main office in Madison Wisconsin could learn a lot about customer service from the office in Springfield.

The windows are fabulous, but they were terribly expensive. I realize many people could not pay what I did.

NOT LIKELY TO RECOMMEND AT THIS POINT IN THE PROJECT

Great experience. Installers were professional and knowledgeable. Very happy with Jesse and Seth. They did great job. Very happy with my new shower

Alexander Tipton
Eagle Rock MO

I already told my Sister-in-law about this company.

I like the finished product and the affordability. My new shower actually makes my master bathroom look bigger.
The installer asked me to check out the work as different stages and answered my questions.

EVERYTHING I ABSOLUTELY LOVE MY SHOWER NO MORE STEPPING OVER TUB TO GET IN OR OUT. AT 70 YRS OLD I HAVE FALLEN IN AS MANY TIMES AS I HAVE FALLEN OUT AND I COULDNT DO IT NOT ONE MORE TIME! THANKS TO THESE WONDERFUL GUYS I NEVER HAVE TO WORRY ABOUT THAT AGAIN. AND MY GRANDSON IS A WELDER, AND COMES HOME SO DIRTY AND TRYING TO CLEAN THAT OLD BATHTUB AND THE SHOWER WALLS, COULDNT DO IT ANYMORE! NOW IT IS ABSOLUTELY BEAUTIFUL AND ALL HE HAS TO DO IS JUST RINSE IT OUT WHEN HE IS DONE. THANKU SO VERY MUCH U GUYS R THE VERY BEST. THANKS AGAIN!!

They were friendly and knowledgeable did a very good job.

They were dependable and on time. They cleaned up the mess after the install. They were professional and kept us informed throughout the entire installation process. We love our new shower. It is beautiful.

Fair price. Salesman was great. Install team was skilled. Only took one day!

Very likely to recommend, the quality and professionalism Was superb ! Thank you Mad City !

Highly recommend Stephen as installer, give that man a raise!!! Above and beyond

I liked the contractor that put the shower in. It was supposed to be a 2 day install but ended up 3 days because they did not let him know we are on a slab.

Arrived when scheduled , did a good job, and cleaned up the scraps before leaving.

They do excellent work and are very professional.

Company is very prompt, friendly, and efficient in completing the project.

Gabe and Sean were very knowledgeable and did a great job.

The installers, professionalism and willingness to answer any and all questions made this a seamless and the easiest transition for us. Thank you.

A one and a half day became two weeks. There was a failure to verify my order against what was pulled from inventory. I ordered two 18 inch rectangular shelves. The installer came with four corner shelves. I refused the so the installer looked at my order and saw the error that had been made. It took two weeks to get in the rectangular shelves in. When I got a call from a young lady to verify my order, I corrected her about the corner shelves. She said she would correct the error and change the order to rectangular shelves. I don't know who is at fault, but I was not happy. Whether she failed to make the corrections or if she did, the mistake was made. When an installer picks up the materials for installation, he should double check to ensure he has the correct items. I didn't appreciate the inconvenience nor frustration. Nor the fact the installer was here the first day until 8:30 that night.

We appreciated the professionalism of everyone involved and when there was a glitch in the process, the team was responsive and quick to get the issue resolved. No complaints and very satisfied with the quality of work.