Don't bait and switch with high pressure sales

The quality of the product, of course, the level of expertise and professionalism from the installers was wonderful! Andrew was exceptional in making sure everything was done properly. Mad City Windows follows through with what they promised their product can do as well as the level of training and knowledge and ability with their people. Extremely impressive!

N ot completing the job. I have made numerous calls and messages. I'm told someone will be out there, but on the day snd time, it's been no-shows!

I was left with nails and rotten wood to clean up.

I liked everything! The two young men were very polite, knowledgeable and respectful! They did a wonderful job on the shower! They left the bathroom clean! We love the shower! Love the white and black! It’s BEAUTIFUL!!!

They did an excellent job. Replaced old rotted flooring. Installed the new shower and it works perfectly. They cleaned up too.

Excellent job from everyone,very polite & professional

Well done

I love the finished product without a doubt.

Quality product, excellent installer and workers were there per text notifications that I received from MD City

Have recommended, but prices are high!

Overall, good service. Competent installation. Sales techniques were over the top, too long, and not accurate. But, the final product looks great.

Will recommend

The experience from purchase to instillation was very good.

How nice ad polite they are kept me informed if something went a little wrong I

The windows are designed well.

Everything was done very professionally.

Very responsive and progessional

Very likely

The Installer named Harry was very knowledgeable and professional.

Showed professionalism while still being friendly. Made sure there was as little draft or cold as possible as it was not the warmest day.

The whole process was very simple and didn’t feel forced.

I like the lead manager, Stuart, he followed up with the work as it went along and answered questions as I had them. Mason, the installer’s craftmenship was superb. He also answered questions as I had them. Great team.

The materials and workmanship are great!

They were prompt and honest about their windows construction, they all were a perfect fit and the installers were both polite and professional we were very impressed with their work.

I will let everyone I know who put my shower in. Thank You again Wayne and Mike.

They where very professional and friendly I can recommend them they really did a good job

Five star customer service good service

Excellent service from sales person to Tyler and his team who did installation

I didn’t shop around so I don’t know how competitive the company really is in relationship to others.

I was happy with their service.

the entire process from sale, measurement and installation

The gentleman that did my installation of a new shower enclosure was extremely meticulous and professional. He was concerned about what I wanted the iob to look like. They worked very hard in the heat and muggy weather for two days. You have a great employee and I commend his efforts. Mad City is lucky to have him!

From our experiences with the sales team to the install team, I would definitely recommend Mad City to my friends and family. The finished product is beautiful and they were totally empathetic to their 95 year old disabled customer!

I have already began to spread the word. This company is awesome in their craftsmanship quality and professional work. I will be doing my next bathrooms and windows project with MadCity for sure.

The installers were on time, polite and qualified.

The gentleman who installed our shower did a fantastic job. He was very neat. Very polite. I would use mad city again and will definitely recommend them to anyone looking to get a bathroom remodeled.

Mad City are new in Stroudsburg area..
They did my bathroom. Completely professional.

Everything was explained to us when we were planning this bathroom renovation and it went just as planned. We LOVE our new shower!