I recommend their work ethic and quality craftmanship.

Appreciated the process from the salesrep to the installation to the finished design. Thank you

Shower looks good.

The team was very professional and great to work with They were very helpful and knowledgeable Very happy with our shower

I would recommend mad city as a option, but I have had estimates from mad city in the past and always significantly more expensive than local contractors. Without the home show discount, I probably would have gone with a local source as I did before. You do good work, but I am always looking to save money.

Installation was great & clean up was very good

It is a tad expensive, but a quick way to upgrade our kitchen very quickly to get the look I desired. I am pleased.

The gentleman who did the installation and we can tell the window are more air tight than before.

The quality of the product and knowing the business was family run. The technician who came to put the windows and deck doors in place.

Very professional. Cleanup was excellent.

Friends of mine Jill & Mike Wagener have ordered a new bathroom on my recommendation.

Punctual organized. Very clean during installation and did great job of cleaning after project was finished.

The whole process from sales call to the installation was easy.

Happy with our new windows!

Very professional and knowledgeable on the products

The windows are very high quality. They have a lifetime warranty that will transfer if I sell. The sales rep was very nice and knowledgeable. Installation was professional and well done. The three installers were very friendly and helpful.

Not sure yet about recommendations.

Installer was very conscientious in all aspects of my walk- in-shower. From demolition of old tube and shower, to installation. Keeping area clean with cleaning area after. He answered questions. I had and gave me more information.

The installers did excellent work and cleaned up after their self. Did nice work.

Was not given the installation discount. Got the very basic model and entire project was overpriced.

Prompt professional service ♥️

Very happy with Nick who installed my shower

The company was easy to wrok with.

Prompt, honest, friendly! VERY HARD WORKERS !

The installers were professionally friendly, cleaned up everything, one was a female installer which I liked that because I am a single female, Kyanne and Greg answered all my questions

Sales was great. Window product itself seems fine. Install was lacking and could have been better.

I found some nail holes that should have been caulked. Wood left exposed and some areas not covered in aluminum.

I have asked you guys to put me on tje no contact list. I have gotten bombarded with calls, texts and emails after the service and have asked one person over the phone to stop contacting me.

Exceptional product and customer service.

We couldn’t be happier! This is our second shower unit they have done and we have also had windows installed.

They kept us informed as to what they were doing and when they were coming back the next day approx. to finish up.

I had a very good experience. Everything went very smoothly and I am extremely satisfied with all the work.

Timely manor

Overall the experience with Mad City was great!

The process was easy and smooth. The employees that helped were very knowledgeable

Very professional very tidy and job well done

Impressed with the install, overall quality and communication.From start to finish,
very good job!!

Did a great job! Fast & friendly installation.

It was done fast and frendly

I have used Mad city for two separate window projects and both times they were professional, polite, friendly, and worked in a timely fashion
They did a great job and if needed, I wou ld have them back again.

Very friendly and professional, I would recommend Mad City to anyone!

We had a small issue that needed to be fixed from our initial installation, but they came back out today and fixed it. The 3 gentleman who all worked on our bathrooms were professional and did a great job

At this point in time,I cannot recommend your company because that will be based on the feedback I get from you after submitting this survey.

Very quick and efficient

There was a problem that would change the planned layout. They stopped and talked through different options. Showed me the issue. Then with some extra effort, we were able to have the original layout.

Windows look outstanding 😍!

Installer was very thorough and quick and all problems are being handled in timely fashion! Always keeping us posted.

Not at all , I have had nothing but problems and no call backs

Very Professional. Multiple options. Lifetime guarantee. Fast.

The whole experience was great. Your sales man detailed with what to expect and lead me through design. Jason Huff was great. He kept me involved throughout the installation and did a fantastic installation