I like everything you guy did from start to finish with lot of experience and knowledge.
Janney Roofing was very thorough. They got the job done in a very reasonable amount of time, and I was very pleased with how well and quickly they got the job done.
There was a gap in communication. I had to reach out to many different people to get a clear answer on questions. The person assigned to my project quit after
Incredible commitment to helping me get my roof replaced. Patrick was so patient and stuck with me for a whole year while we made our case to the insurance company. Any other company/agent would’ve easily given up after a month or two but I was surprised by Patrick’s level of commitment. Also highly expert in the laws and regulations which ultimately enabled me to get the compensation I deserved.
Janney Roofing LLC does a very good job. They are very careful and leave everything clean!
They were very professional and friendly. They showed up on time and did a great job.
100% professional, quality, clean and honest. The people who were working on the roof were all of the above.
Sales Rep was excellent. Workers did great job and cleaned up site well.
They did a good job
The initial process was fine until it came to the actual work being performed. The company tried to charge for activities that weren’t performed. I’ve had to constantly call for updates and they’ve still not got back to me about the siding needing fixed even after cutting a piece to give for color matching.
It was important to me that I could find my own roofing company rather than someone who knocked on my door. I saw Janney Roofing’s name recommended several times on different Central Florida subreddits. From my first meeting with Rob Norton, I knew the company was a class act and that I was in good hands with Rob. He was kind, personable, not pushy at all, and seemed committed to helping us get a new roof rather than just trying to make a sale.
Janney clearly has a strongly established internal process from the way they moved our account through their departments as we progressed through our roofing project. I was impressed with the amount and professionalism of communication, the ease of working with everyone on the team, and their handling of our insurance claim. They made a daunting process perfectly straightforward.
We love our new roof and the workmanship that went into it! It has completely transformed our house. The new gutters are beautiful too and have sensibly placed downspout locations.
Out of a sea of roofing companies in Florida, I would absolutely recommend Janney to anyone looking for a new roof without hesitation.
Janney Roofing provided a professional experience in managing my complex roofing needs. Their installation was quick and expedient. I appreciated their responsiveness throughout the entire communication process.
Overall, the repairs were completed in a timely fashion and everything seems to be holding up very well. The cost was below the estimates, which was very nice to see.
Completed on time and at the price quoted, team went over and above.
Be more clear about insurance reimbursement
They were super nice guys. I really enjoyed then they came to my home. They were friendly and knowledgeable. It went great, and the men who did the work- that was the best part. I bought them donuts and coffee; they appreciated it.
I would highly recommend but would have to tell friend it was more expensive then others but the job was excellent and i am happy with what I received since it was my daughters house and I couldn’t be there I needed the best
Very professional
Legacy resided our house a few years ago during the wintertime. It was very cold, but the people doing the work showed up every day, worked hard, and cleaned up every evening. The James Hardie siding looks great, generates a lot of complements and has held up exactly as we expected it to. Very satisfied with our Legacy Restoration experience.
Personal and responsive
Janney was a referral from a friend several years ago. Aaron J. has been my primary contact for repair work over the years. He is always responsive, knowledgeable, service focused - a great person. When it was time to replace the roof, there was no question that Janney would be my contractor. The entire roof replacement experience - from beginning to completion - was outstanding. This includes the man who oversaw the delivery and placement of the dumpster on my driveway! The Janney team was personable, professional, skilled tradesmen, committed to ensuring the project went smoothly, and committed to customer service. I am confident my new roof will protect our home for many years as well as look good. I am a Janney customer for life and highly recommend them for any roofing needs.
Legacy Restoration handled everything well. They kept me informed, and everything went great.
I think Janney Roofing LLC did a good job. I didn't go up there to see it, but they left everything really clean, and the roof looks amazing.
The process was well communicated, receptive and quick to answer any questions. Respectful crew on the day of the install and did come back when asked to clean up some errands nails around the property.
honestly, best customer service experience in a long time from any company, especially a roofing company.