Kept pressuring for money. Due to that, unfortunate they hit a check that was not due to them. (For gutter n painting). When explained this, was told someone will refund any over paid funds.
Not happening

This was my second project with Legacy Restoration and I wouldn't hesitate to work with them again. Very professional outfit!

I had some issues, and the follow-up wasn't what I had hoped for.

Timely, cleaned up after themselves, roof looked good at the end

Survey requests are annoying.

They were amazing. They were wonderful to me. They walked me through step by step of what we were going to do. They were on time. They were easy to get a hold of if I had questions. They were great. I would recommend them to anyone.

After they were done—this was done in the fall—it looked like they did a great job with the roof. Also, the gutter had to have stuff pounded out of it. This was all done before the snow. Well, the snow fell, and all of a sudden, I had huge, huge icicles hanging in front of one part of my house, which I had never seen before, and that was after the job was done. So I don't know if that was connected to the roof or the gutter, but I've never seen it before. I looked around at my neighbors, who all had their roofs replaced, and no big icicles were hanging down from their new roofs and gutters.
So I just wanted the manager to get back to me. He said, "I'll talk to my department," but I never heard back from him, so my question was never answered. I wanted them to go up there and look at what I was seeing at the time. I said, "Could somebody please come out here and see what I'm seeing?" but nobody showed up or followed up with me.
Yes, I did, and the manager—project manager—said, "I'll talk to my people, whoever does that. I don't know." But then I never heard back from anybody. Well, of course, it's long gone. Winter's gone, icicles are gone, and nobody ever saw what I was seeing.

The color and quality of the roof turned out great. Highly pleased.

They did a great job.

The entire Legacy team did a great job from start to finish! I would recommend Legacy to anyone looking to replace storm damaged siding, roofing, or any damaged exterior finishes.

yes they did a great job getting the project started and finishing.

They were consistently professional and fulfilled all their commitments.

Didn't do the job right missed windows. Sash window framses

They were great, friendly, and professional people to work.

It was easy to work with Legacy Restoration. They were clear about the options and costs and did quality work. I would recommend them to anyone who needs a new roof or other exterior work.

The fact that you were able to communicate and negotiate with the insurance company was huge!

Legacy Restoration was fast, easy to work with, and had a high-quality standard of work.

There is one issue that I have that I feel that they need to address.

Professional, local, thorough and timely with range of options to meet needs

They did a good job on the roof installation, cleanup was pretty good overall.

Very easy to work with.

Efficiency... Immaculate cleanup.

Our rep from Legacy (Connor) was extremely knowledgeable, flexible, and responsive.

Had to follow up too much. Didn't feel that they were straight forward

They were very professional and talked to me straight from start to finish. The communication was amazing and their professionalism was outstanding especially when dealing with them in-person.

I selected Legacy because I observed how quick, clean and professional the reroof was for my neighbor. I received the same great service.

Everything was great and on time. We thank them for that.

Worked with insurance company to show and explain why we needed total roof replacement instead of patch roof.

Excellent service and work

I had work done six months ago, and I am in Minnesota, so I don't know how well the roofing job will hold up.

All personnel were very helpful

Please see comments below that overall contributed to my outlook on the project. Thank you.

Would highly recommend them

This is a great company to work with from planning, to throughout the process, all the way to the final inspection.

Excellent teamwork!

Everything from the salesman visiting to the completion of the project, to everything in between, was perfect. The team, the supervisor, the windows, were all on schedule and done very well.

Terrible communication. Costly delays. Poor craftsmanship by installers. Failed universally to met our expectations. So thankful to be done working with Legacy. Would never recommend.

Legacy as a contractor office in general was great to work with. Your field crew and subs on the other hand did irreparable damage that they told us they would protect against. Recommendations from myself are taken in high esteem not earned by legacy.

Kevin Sippy's communication. He was responsive when I needed help but wasn't overbearing when I was busy with other commitments and could not engage immediately. Just the right amount of attention and care. I really appreciated that, and I respect Kevin a great deal for having the ability to know when it's "go time" versus "patiently waiting" time.

Extremely satisfied with Legacy and all of the team members we dealt with, Geoffrey Miller, Patrick Flaten, Lenora and all of the crews went above and beyond to ensure quality installations of Roof, Siding, Fascia, Soffits, Doors, etc. would highly recommend

I have recommended and continue to do so! Staff was extremely friendly and there every step of the way. The roofing team was so fast and efficient!

Good service

Legacy was a nightmare to work with, I had 3 different projects managers during the process. They damaged a section of my facia and then took 6 weeks to respond when I sent them a quote to repair it. By that time the

Professional organization, efficient employees.

I was satisfied with the communication and the work performed. According to the city inspection, all was good.

An amazing crew removed and replaced my roof in a day.

Review the file

I already took your survey. Do not call me anymore or send me any more emails!

I was not really satisfied with the cleanup. There were four or five staples in the flowers and three or four nails left in the driveway, and I don't think that is acceptable.

Made it relatively easy to work with insurance. Staff was kind. Siding is beautiful. But staff hounded us repeatedly for insurance checks before project was done despite insurance and mortgage company advising us not to give them checks until the job was complete. Crew was too small, just 2 people. And siding shouldn't have been done in winter. The project took too long to complete. Now I'm being hounded for reviews.