The whole Leaf Guard team is professional and courteous. The final adjustments were made today. They turned a very difficult job and fitted everything in a way that did not detract from my 1940 brick historic home. I am very pleased with the results. Love my new "ladder" because I never have to climb it!
Good product but donât like the process of having to negotiate price and the high ball first quotes
Really like the way the Leaf Guard system looks, much more sleek and finished looking. Love the trap doors on the downspouts too!
I'll decide after a few rains!
Austin and Russell were outstanding installers. Their skill, thoroughness, attention to detail, calmness and patience made their presence a real plus for us. they worked through the creative process with the combining of back and front gutters on our shed to empty into one rain barrel and their solution worked perfectly. Thank you,guys!
Prompt, courteous and very educated and thorough on and about the product.
All of the staff were very professional. Project completed quickly and expertly installed.
Did great work and alleviated worry on my mind of any further water damage to my property & home !
the best on the market
Instal differed from sales promise. No adjustments made in cost. No warranties were provided after instal. The first rain after instal we had a waterfall - though this was to be expected (oil used in the extrusion).
No disappointment on the front end with the sale and introduction in the leaf guard. My only problem was thereâs no follow up after your guys left the job to make sure everything was OK. I wasnât sure who to call. They left nails and the nail casings in my yard and flower beds, found five. They also left sludge from my gutters all over my siding in one spot and the siding was actually pulled away so that I had my son reattach it. I have no other complaints. Jake the salesman was great.
Cost was very expensive
Cost.
Cost versus lifetime value
The installers were absolutely great in all aspects of being here. Very happy with qualityđđ
The gentlemen who installed my new gutters were very professional. They accidentally damaged one of my window screens which I most likely would not have noticed if they had not brought it to my attention. Even had I noticed it at a future time, I would not have realized it was damaged during gutter installation. They assured me the company would replace the screen. I appreciate doing business with a company that displayed such integrity. In addition, my new gutters look great!
After getting them and having others comment, $20,000 was a rediculous amount to spend!!
Excellent quality product
Crew chief kept me informed of what they were doing and if any adjustments were needed Cory let me know what my choices were and we continued from there. Ody and the rest of the crew did an excellent job. Cleanup was excellent.
LeafGuard came back two times for the gutter. The second guy did good, but the first guy messed up the gutters. It needs to be replaced; it rolls and leaks out the middle. They had to come back and fix it. I am not happy with them at all. The second guy tried to fix itâno complaints. The first guy messed up my gutters.
The work was done at my lake cottage. The quality of the installation was excellent.
No communication follow up whatsoever after install
Besides leaving the area a mess after I had been reassured that it would be spotless, Iâve had an issue with water splashing over the front porch gutter. Trying to get someone to return my call is not easy. When they did come out they fiddled with it a few minutes and said they really couldnât tell until it rained if it was fixed. It is not. Then I had storm damage. Again trying to get someone to return a call is horrible. Finally someone told me theyâd file it as a complaint and I got a call. Troy Walters came out and assessed the situation and provided an estimate for my insurance company. He was very nice and professional. Said heâd have the front porch gutter addressed as well. I received the insurance check on July 8. On July 9, I contacted Troy letting him know I had the check and was ready for the work to be done. He let me know that Jeramie Scott would be contacting me soon to schedule the work. On Monday, July 21, I texted Troy stating that I had not heard from Jeramie. No response. Lack of communication and customer service is not acceptable for a company that handles a product as expensive as LeafGuard. It has now been 2 weeks and the work has not been scheduled and I have heard nothing.
over all satisfaction
I did not like the installation on the gutters big gaps. I called him one of them to come out and call them **** never heard a word from anybody and thatâs a bunch of bull.