Overall, I’m happy with the work done on my roof. The roofing crew was great — efficient, hardworking, and they did quality work. The screen guys were also excellent and very professional.
The biggest issue during the project was communication and organization. There seemed to be a lot of confusion between me, the gutter crew, and Gina coordinating everything, which made parts of the process more stressful than they needed to be. The gutter guys themselves were okay, but the communication side could definitely have been handled better.
That said, the finished roof looks great, and I appreciate the effort the crews put in.
They were great!
Jacob was fantastic to work with from start to finish. The work crew was skilled and courteous.
They kept me in the loop about where and when they would start the job. And always answered quickly when I had questions.
Professional, on time, completed when they said they’d be done, reasonable price. Definitely will continue to recommend Kihle Roofing!!!
We had to have two roofs in less than a year due to multiple hail storms. Mike was great to work with and felt more like family than a job he was working on.
Kihle Roofing did what they said they would do and beyond. It's nice to not have to constantly have to put up with a non-compliant contractor. Mike and Levi were great to deal with.
Great company to work with and they provide high quality work. Would recommend Khile to anyone who is in need of a roof and gutter replacements. Will definitely do business with their team in the future, should we have a need.
They were professional and easy to work with.
They did what they said they would do when they said they would do it. Really good communication throughout the process
After having 3 other roofing companies out, plus our insurance company and an engineer, Kihle Roofing was the only one to recognize that we had a shingle defect. Kihle helped us worked with the manufacturer to get the roof replaced and was great to work with the entire time. I will definitely use Kihle in the future and recommend them to others.
The apparent quality of the job. I an't get up on the roof and look at it all cloesly, but from the ground it looks good and hasn't had any leaks that I have found.
They were constantly working and cleaning up the mess. They showed up when the said and let me know if there would be delays (like for weather). Yes I would use them again!
They worked with me to get insurance approval and the actual install crew was fast and cleaned up well.
They had to come back 3 times to get the garage doors done properly. Twice the supervisor had to come and bring the workers back. That should never happen.
Friendly and respectful
From the beginning I was treated like family and that held true even after the Orkney was completed. You can't find a better contractor to work with - from communication to quality work - Kihle exceeded all of our expectations!
Some of my below feedback mentions minor damage that happened during the work. Had several shrubs completely mutilated and large branches broken off of trees. I realize that there is no chance of coming out unscathed from a roofing project but I was a bit disappointed. I think this is a great company but maybe with some careless workers.
It was a very easy process.
They had great communication. The salesman, Daniel, kept me in the loop on everything.
Was pleased they completed the job in one day, came back the next morning to get all the loose nails out of yard
I am still finding nails in my back patio and driveway 😔 That can be dangerous and expensive 🫰😕
Very professional. Felt like I could trust them. Seems to be a well oiled machine.
Professional, on schedule, easy process. Definitely would recommend!!
Very nice roof and git it done while we were on a week trip came home and was finished.
Due to multiple rework issues, lack of follow up and poor communication I would not recommend to other people.