Awesome work, and price
I have used Integrity twice now and have been highly pleased with their service and workmanship. Mark and Chris run a great company. The name says it all.
How fast the job was completed and how good everything looks, cleanup was excellent!
I got roof quotes from seven different companies and made a spreadsheet to compare all the quotes and companies but there were a few things that led me to Integrity Roofing LLC.
1. No high pressure sales. They actually came over when I was at work and left me the quote with a brochure of materials for me to look at when I had time. I called back and discussed the quote and was never pressured to choose them as my roofing company. Some companies didn't provide any literature. It was quoted when they visited and I didn't have to remind I was waiting for a price quote like I had to do with other companies.
2. Mark was very responsive when I texted to ask different questions. Integrity Roofinghad good reviews online.
3. There was the quote and then optional services priced separately so you could see how much other services cost. For example I saw how much extra a ridge vent would be to install. The quote price was good for 60 days. Some companies said their price was good for 1 week. I wasn't pressured to make a quick decision.
4. Integrity Roofing LLC has been in business for 29 years which is listed on the BBB website and they also have their accreditation. No other company I got quoted had been in business that long.
5. They are a local small business company a few miles away and gave a reasonable competitive quote.
6. They did not require any payment up front.
7. Mark came over in the evening so I didn't have to take off work to go over questions I had and sign the contract. Mark was friendly and knowledgeable. My dad was there and we talked about a drip edge around the roof edge and that wasn't something that Mark and I talked about but Mark added that at no extra cost.
8. I had a pre-planned day off and even though they were booking out a few weeks he was able to schedule me for the day I had already requested off of work.
9. The materials were delivered to my house 2 days before the job and set in the driveway and not on the roof. It's not good to have that extra weight on your roof.
10. They actually went on the roof to inspect it and gave a price. I had some companies come over who didn't even go on the roof.
11. I do not have plywood for my roof, just boards. Nothing was said about what type of decking I had for my roof. One company tried to tell me that if the spacing was too far away between my roof boards that they might have to redeck the entire roof with plywood and that would cost several thousand dollars more.
12. Since I live on a busy street with a lot of traffic I negotiated getting an extended warranty at a discounted price for displaying their roofing yard sign for a month.
13. I was not expected to pay the day the job was completed. Mark came over 4 days later to pick up the check.
14. During the tear off it was discovered I had 2 layers of shingles to remove but the crew of 8-10 people was able to get the roof done in 1 day in my ranch house. No extra cost for the 2nd layer to remove. The crew did a good job on the clean up.
15. I asked for their business insurance certificate and it was emailed to me.
Professional, on time, considerate, and friendly.
Integrity was the first one to call me back, and the first to get a quote, and the first to get me shingle samples. Being a single woman homeowner, I never felt like I was being taken advantage of.
Start to finish everything was great!