I have already recommended them to other people.
The price
We were pleased with how our project -- the remodeling and updating of two bathrooms -- went, from start to finish. Everyone associated with our project was kind, courteous and respectful. We are thrilled with how nicely the bathrooms turned out. Now we need to get the rest of the house up to date!
A wonderful experience! I was very impressed. So much so that I plan to have them remodel my bathrooms in 2026.
Imperial Kitchens and Baths, Inc. was very easy to work with, especially considering the permitting process in my city is notoriously complicated. I appreciate how thorough they were at ensuring we did everything through the proper channels.
We were very well satisfied with everything! I would use them again.
Lead Source - We have used them before, for our bathroom.
Areas Of Satisfaction - I was most satisfied with their service.
Additional Comments - I would definitely use them again for another remodel.
I want to underscore the fact that the installer involved in both projects we've had completed were all very accomplished. They did a terrific job.
Areas Of Satisfaction - I was satisfied by the neatness of the job. They did an excellent job of keeping the site neat and clean. I'm particular in that regard.
I was happy with the work and the customer service. I would definitely give them the opportunity to work for me again.
Areas Of Satisfaction - I was most satisfied with the customer service.
Additional Comments - I am very satisfied with the work Imperial Kitchens & Baths did for me. It looks great! I will strongly recommend them to anyone looking for a good remodeling company.
Areas Of Satisfaction - Everyone who worked on the kitchen was so professional and so nice.
I have been totally pleased with their work and what they have done. The products that we have purchased from them have been very, very good. This is the second time that we have bought supplies from them. Almost 18 years ago we got a sink from them, and that's how we wound up buying their stuff for this most recent project.
The reason I have a couple of "3's" on the grading was that we still have something that needs to be taken care of in the kitchen flooring. I'm sure it will get taken care of in due time, but we haven't pressed the issue. I've talked to the owner about that and we were evaluating whether or not the issue would resolve itself, but it still has not and I will request that they take care of that. It's not a monumental problem, just a small one.
They delivered on everything that we had envisioned. We were very impressed.
Additional Comments - I'd highly recommend them.
Areas Of Satisfaction - They helped us when we were in a bind. We had some flooding and we had to replace tile, and we were being told that it couldn't be found. They came through for us.
Additional Comments - They were all very good guys.
Areas Of Satisfaction - I have been most satisfied with their workmanship and the quality of the gentlemen performing the work. They were friendly, clean, courteous, and the workmanship spoke for itself. This is my third time using them for a project and I would use them again in the future.
Additional Comments - I recommend their staff and showroom. The people there are just good folks.
Areas Of Satisfaction - I was most satisfied that when they were giving the quote they did a good job of helping us think through what we wanted. They also provided some good drawings. Not a lot of the other companies provided such helpful information, so we felt comfortable using them.
Areas Of Satisfaction - I was most satisfied with their neatness and timeliness. Everything was great. We have no complaints.
Additional Comments - I was very glad to have them come out and we will have them come back out when we need to do our next bathroom.
Areas Of Satisfaction - I was satisfied overall.