Lance Combs and Brittany Lodi have been fabulous. I also recently recommended a friend and he was thrilled with the service he received and he changed after many many years with another companay

The lack of professionalism of your employees

Great customer service, affordable, easy and to the point

When calling to speak to a representative there has never been anyone available to talk with- I’ve had to leave a message every time and had to wait for a call back upon their convenience.

Prompt and courteous service. Lance did an awesome job. Thanks so much!

i am not the smartest person to use a computer but your . website made me feel like it.i had to call my agent numerous times to complete my application. I thought we had done that but I received another email telling me to do it all over again. I will call him in the morning to walk me through this. if this does not work I will consider other companies.

You saved me a lot of money on my insurance renewal

Lance was great! So easy to work with and incredibly knowledgeable. Would refer others to him.

Easy to get through the process. Compared companies, hit a great rate

Shaun Warner's attention to detail and thoroughness of his questions to us, resulting in the best possible coverage available and all at a significant cost savings of HUNDREDS of dollars staying in our pockets- with better coverage! His ability to shop with multiple companies for the best features is a definite plus as well.
Highly recommend Shaun for a multitude of reasons!

Shaun was very transparent with what the home insurance included and I felt he thoroughly looked for the best deal out there for me.

I like that Lance and Jackie (and Brittany) work together to take great care of me and my clients. It's nice to be able to have confidence in their service-oriented approach to the insurance industry.

Excellent service and quick response! Thank you!

It was easy and professional. thank you

Comparing several companies to find the best price and value for my clients!

Lance was great to work with and very responsive. Thank you!

Easy to work with

Professional, informative, responsive, helpful.

Most importantly, I appreciate being able to call Tim Stevenson after hours. I recommend him to my clients. Usually they want a quote before we write an offer so we know they can afford insurance. He also helped me locate a guy for a home we are purchasing in Indiana who is an agent of Home Services Insurance also and his rate was better than the locals.

was easy to work with

The costs that they saved me in finding the perfect insurance coverage for us.

Absolutely terrible. You have to call them and then they tell you to call them back and then they are gone for the day literally minutes later. It's been weeks and I've still never had the agent respond to my request regarding Homeowner's insurance. He said that it would take 7-10 days even though other carriers can secure coverage within hours. I've never had an experience as terrible as this. Do not use this agency and save yourself the stress.

Timely and professional. Liked the ability to get several quotes for homeowners and car insurance to choose from.

Saved me some money over my long time provider

Personal service.

Our initial contact with Shawn Warner and later Lisa Baxter were courteous and professional.My husband, Robert, and I are very appreciative of their commitment to service.

Shaun does a great job finding the best opportunity and communicating.

Lance did a great job !

Agent Jacque was super on top of it and was very informative of options for my mom and was very nice to her as well! Ended up getting her a great policy!!

Fast and efficient ; and found good prices for my insurance ! Saved me a lot of money! Thank you!

Agent was very helpful and explained everything well

professional and polite, thank you.

Just great services all around.

We are new to the Home Services Insurance services. We look forward to a great working relationship.

Agent very knowledgeable and help with our needs

There was a mishap and Scott did everything for me and fixed it including calling other places himself to make sure things got taken care of.

I contacted Jacqueline Hoffman. In an amazing amount of time she had a policy on our car and our home. We are very satisfied. Ralph and Judy Gravatte

Timely. Helpful with solutions. Likely to reach out to the actual provider to solve problems. Pleasant staff.

Great service and strong pricing.

Good rates and friendly service.

No complaints - always room for improvement in communication and access

Price and communication.

Cost and shent

You have two very professional and caring representatives that I would like to bring to your attention. Mr. Shaun Warner and Ms. Evelyn Eshleman. They were able to provide coverage for my mother's home within hours. Customer service seems to be a lost skill set, but know that your employees still have it and you be very proud! Thank you so very much again! Best, Kimberly

I like the quick response from Shawn in the Lexington, Kentucky office of Rector Hayden.

Shaun was very responsive and helpful.

Friendly, helpful and local

Shaun Warner, my insurance representative, did a great job. Superior service and fast. Thanks!

I have not had anyone come to repair my broken water heater. The people that were assigned the contract returned it and I was never given a new contact. Actually fixing the issue or having someone come out would be the place to start.

The amount owed is significantly more than the quote and has changed 2 times without proper explanation I went with the company due to the competitive price but now I am paying significantly more