They did a good job. Everything was good.

Currently in process of settling issue regarding installation. My instructions were not followed, as agreed. My security doors were removed & I wanted them to remain. No mailbox in new door (which would not have been at issue if my instructions were followed). My brother has since hung a new mailbox. I'm going out of town tomorrow & have expressed thru calls, messages & email to customer Care that I fear for the safety of my home while I'm away. I've requested via calls several times & finally got a return message from Mr. Alexander that someone will come by today 11-18-25, btwn 2-4p.

Entire experience was great and all staff were motivated and efficient

Professional, quality of workmanship, quality of materials used, attention to detail, and genuine sincerity and effort in making sure the customer was happy and satisfied.

The contractors were very friendly and polite. Got the job done.

The installers were excellent.

Great quality windows!

They were wonderful to work with, highly professional, very kind, and clean.

Everything went okay and they did a really good job.

The installation went well but I have a concern that seem to be dismissed. I now have someone comming to my home to address my concern. Hopefully that person can explain and cause my issue to be corrected.

I think the installation went very well. The installers were very professional. I appreciated that verg much.

The teams were consistently at the place of work by roughly 8:30 am. They worked tirelessly throughout the day literally nonstop until roughly 7 pm each night having to drive back and forth to Richmond, VA (60 miles away). They were perfectionists and every turn and very informative throughout the entire project. Kudos to both Andrew and Daris for guiding the project and their insightful collaboration with me throughout. I definitely appreciated the two of you keeping me abreast.

The crew of three worked well together. They were active. on the job every minute. on completion of their job they checked to make sure all was complete and in order.

I would be very likely to recommend HomeFix. Everyone was professional - the in-person contactor, the in-home, salesman,
the window measurer, the office staff, the installers. All knew their jobs and performed them pleasantly.

They did a very well designed door installation. Taking time to be accurate the first time.

They were professional and pleasant. It didn't take them long. It was pretty good.

Very pleasant clean up when they were finish

Materials used and installation were top notch!

The workers was very polite and did a good job, the only complaint I have is that the screens do not stay up

The reason for my score is because of the quality of the work done by the contractors.

HomeFix is a quantitatively superior company compared to *every other home improvement company in my estimation! I fired at least 3 other companies that I even had agreements with, for new windows for my condominium. Finally I found this outfit and I'm so happy! Every phase of this experience was top notch and executed flawlessly. Every. So satisfying to find an ethical company.

They have good workmanship.

I am pleased with HomeFix DMV, but I do not make recommendations to friends.

You need to be upfront about timing and terms. The factory delivered the wrong screen door suggesting better quality control at the warehouse is required.the second door off the living room required modifications in place to have it lock requiring your team to spend an extra 90 minutes to finalize that installation.

Service very excellent

Everything that HomeFix did for us was done with professionalism, a great attitude and was done quickly. We were very impressed and will not hesitate to recommend HomeFix in the future.

This project is the second major home remodeling job we've had done with HomeFix. First was 20 windows; second was a new front door. The crews they send out are professional and do meticulous work. I was very concerned with the front door installation as our interior is trimmed in detailed wood that is connected from top to bottom. It would've changed our entire look if not done well. Kenneth and his partner did an excellent job taking care of the entire job.

Well Rocky and I had a misunderstanding I thought he was just ignoring me and my calls I didn't know his Father had passed away he really is a great guy and very helpful and appreciated

All the people were great windows looked great installed quickly and clean looking the crew were very nice and cleaned up work area

The gutter installation crew and Casey who came out to analyze the job were all PHENOMENAL! Casey understood the issues we were having immediately. The installation crew were friendly, pleasant, and really knew what they were doing (this was the 3rd house on which I've replaced gutters). Gutter work was completed quickly and very efficiently. It was a pleasure to watch a team work that smoothly. They worked with me to assure that downspout placement met my requirements. They did a beautiful cleanup job too! Would I recommend them? In a heartbeat!

I was pleased with the service I received from the salesperson and the workers. They were great, and the young men did a very good job.

I highly recommend HomeFIX Custom Remodeling. The window installers were very professional and knowledgeable. As a result, the family room is now warm and cozy!

HomeFix was very communicative and responsive throughout the entire process. Everything was clearly explained and appeared to go smoothly.

Very reliable and prompt service

Very thorough and professional

They did a good job delivering the materials when I expected them. The next day, they worked very efficiently and did a pretty good job of cleaning up after themselves. The work was top-notch, and they had an adequate crew that knew what they were doing. Overall, it was excellent work.

I am very pleased with my new windows. The installation went well and they look great! Can’t wait until spring to freshen up the outside so they really pop.

It was excellant

Please utilize this company for your home improvement needs. You’ll not regret it!!
KIJEWSKI

HomeFix Custom Remodeling DMV is not a reliable company, no customer services at all. They never answer calls, email, or text message. There was a lack of communication about the timeliness, and I have no confidence in this company whatsoever. It took them three months to do the job with no notifications or updates. When we follow up, there was no one to be reached.

The salesperson was dishonest about the turnaround time. We were told about 2 weeks for installation, but it ended up being 4 months instead. That threw off our project completion. The backyard patio was partially completed, and waiting for the door to come. Now that it is too cold, we have to wait until spring to complete it.

HomeFix was friendly and explained why their product was good. They were willing to work with me on financing, and it is a high-quality product. The warranty was great.

They chipped a little piece of the wood that was inside the house, so I had to get paint to paint back over it. Everything else was good. One of my screens was torn, so they ordered me another one.

HomeFix Custom provided great customer service. When the installers came, they were professional and courteous. They did a great job.

fast work, but crews were disruptive (parking on neighbor lawns, yelling and screaming literally nonsense shrieks, leaving nail ribbons in tree, debris, and also punching nails into pumpkin). Overall was good work when done, and done quickly.

Homefix offers great products and service.

The salesperson, London, was very professional, courteous, and knew what he was doing. It was the most pleasant sales experience I have ever had in-house. The installers were on time, efficient, clean, and left the room in better shape than when they came in. I could not be more happy. HomeFix Custom Remodeling DMV did great, and I am tickled to death.

Install team and project management team we great

They charged an additional $3,000 for installing interior plywood around the rough opening of four windows because the windows they measured were smaller than the opening. They claimed to have replaced rotted wood, but never showed me the damage or obtained my approval for the work. If they did replace the wood, the materials could not of been more than four 2x4 piece of lumber.

The team was efficient and quick. They installed it in a few hours.