They gave us a great deal, explained the work that needed to be done in detail, and came by to get the roof done quickly
Prompt initial response: HGE telephoned within minutes of my inquiry on Angi.
Pleasant assessment/sales session: Thorough internal & external roof assessment, clear discussion of findings and presentation of value of service offered.
Prompt & responsive scheduling: Roofing work required prior removal of PV panels by solar contractor, who postponed after setting a date for removal. HGE visited earlier than initially scheduled, to tarp over damaged roof ridge vent, then rescheduled roof repair work for one day after the rescheduled PV panel removal.
Roof repair done when and as agreed: Shingles, edges, & flashing look perfect, although we will not truly know for sure until the next intense wind/rainstorm. Clean-up was complete, as we have found no loose nails or bits of scrap anywhere around the work area.
It was a very professional experience.
Professional and efficient.
They are AWESOME!!! They told exactly what was wrong with my roof with real-time video.
Prompt and first class workmanship. We were delighted to be scheduled within two days of firming up the deal.
They provided very bad service.
My experience with Home Genius Exteriors was pretty good; I scheduled with the installation staff, though my experience was not the same as others. The overall feedback was a hit and miss, so I guess I got really lucky.
They did a great job and were very efficient. I am very pleased with the work that was done.