We have had several jobs done by Graves and were satisfied, with the exception of the "service" work. There seems to be no oversight of this work.
They do excellent work. They were timely and professional.
I was happy with the service they provided. My gutters came out so beautiful and they are the best in my neighborhood.
Easy company to work with. New block windows in basement look great!
They were timely, did the job, explained very well what they were doing, and what they did afterward. It was a very good experience. They were professional.
They actually did the job 2 days ahead of schedule, so it was convenient for us.
Graves Brothers company has now replaced my roof and gutters. The workers are efficient, professional and knowledgeable. I am very pleased with the outcome.
The service and quality of their work.
Project done correctly and on time.
They provided a quick response with quality work.
Came on time, curtious, great work.
They are expensive. That is the only reason I didn't give a 5.
Quick prompt service. Job well done.
There were some things done on the roof that were workmanship issues. I still have leaking issues. I have had the roof for 6 years now and it just started leaking on me. Unfortunately the warranty is only good for 5 years. They are oming back Thursday to try and repair it. It is leaking and ruining all the wood.
Have crew pay more attention to keeping area clean as possible..have shingle dust all over side walk,driveway,etc..nails scattered through out yard.
They aren't working with me at all. They seemed to have fallen off the face of the earth.
I have much trust in Graves Brothers. They have fair prices, reliable skilled workers and compete the job on schedule.
I used them years ago to do siding and garage doors on my parents house and their work was excellent.
I’ve already told my neighbors how pleased I was with them.
They did a great job. They were very prompt and very professional.
Great job rerouting upper gutter over garage..all looks great.
Horrible communication from the main office. My service call was cancelled without outreach, and no attempt was made to reschedule when I called, instead I had to wait for an additional call from another team member. I delayed working with another vendor as I was hoping this service would be covered under warranty. Had I known the service was not being covered under warranty, I could have had the repair made faster.
They worked quickly, efficiently.
James and Blake did a great job.
Prepare ahead of time for the work requested. I was surprised I had to explain what needed to be done when I spoke with someone to schedule the appointment and gave a detailed description. I also emailed photos. The on-site guy didn't know what color siding I had, asked if I had siding material (I do not), and wasn't clear on what I needed replaced. Please look at your communication flow - this missing information caused a significant time loss.