Their commitment to doing the work well was undeniable, but we just hit so many delays on what was sold in as a super quick project. Weather is weather, but some balls were definitely dropped in the coordination of the project that could have led to better outcomes.
Customer service was excellent and very helpful. We received a call back very quickly and was able to get someone to come out and give us an estimate.
Noelle gave step by step what Ellis would do
This whole team from the very first call were professional and very customer oriented.
From start to finish, it was an extremely positive experience!
The Ellis team were very professional, and worked with my insurer, getting far more of the cost covered than I expected. Their workmanship was excellent as well. I felt like they cared about me as a customer and not just a number on their balance sheet.
Ellis Roofing couldn't have helped more than they did through every step. They were wonderful.
Yes. Friendly, knowledgeable, easy to work with.
Great experience from start to finish, very professional team, answering any concerns and questions at any time of day. Highly recommend Ellis Builders for your roofing needs and more.
Job was priced nicely through a public bid and the job was awarded
Please see our answer to question 16, which elaborates upon how satisfied we were with our entire experience.
Quick, communicative, and thorough