Very professional and let me know what they were doing and why.

Installer, product

workers were very friendly

Tub to walk in shower job went perfect from scheduling to installation

Product and installation were great!
Only complaint was sales tactic of “price only good for today”-didn’t appreciate the pressure and interference with getting multiple quotes!

Excellent product and equally excellent installation.

This is not my first time using Mad City. In the spring, I had them replaced five windows in my house. I was so pleased with the workmanship and the windows when I decided to do the bath I picked Mad City to do that. The quality is excellent. The workers are excellent. I am so pleased how this turned out. I plan on using them again to replace some more windows, but I need to get my finances in better shape before I do that. The lifetime guarantee is another plus for this company because they’re gonna stand behind what they do.

Everyone was very kind and good at answering questions. I appreciate that when receiving work on my home.

Excellent individuals to do business with, resulting in excellent results.

The experience was excellent from start to finish

The windows they installed look great and are easy to clean. The overall look of my house has improved quite a bit.

Everyone I worked with was knowledgeable and professional. I was comfortable through the whole process and would recommend Mad City to anyone.

The new window is too high. We have contacted Mad City with no response. I wouldn't want to recommend a company that doesn't respond to anyone.

Was happy with the person who installed my windows!

The walk-in bathtub looks great! I am so glad I had it installed.

They were efficient and hard-working and got the work done in a timely matter. It looks beautiful.

Very easy to work with. Everyone from the sales rep to the installer were great!

The starting process is very pushy. They want you to sign right now. And then you only have a window of 3 days to cancel. That part of the business could use some fixing. These are people’s homes, and it takes a lot of money to put windows in. If I wanted to shop around and compare prices, I felt rushed, and like I didn’t have that choice. Have grace.
Besides that, everything was great. The people we dealt with after that first and second visit, were fantastic. The installers were short handed with their crew so it was just 2 of them. They deserve a bonus or raise! Very kind, and they did great work! It has only been 4 days so we shall see in the coke and heat how they hold up. But so far….i love them!

If I had more money I would consider it .

The installation was awesome

Couldn’t be happier with my new shower and window!! The quality of the product is incredible and the installers were true professionals and craftsmen!! I could tell they took a lot of pride in their work, as they should! They did an amazing job! I love my new bathroom!

Loved how quickly the installation was and everyone was so friendly to work with

I have been sharing & showing pictures to people I know. Actually, I shared on social media.

Quality and workmanship of the installation.

They were professional and delivered a finished product exactly as quoted