I had a pretty disappointing experience with Champion Windows overall. I’ll start by saying I’m not someone who usually writes negative reviews, but I do wish I had read more reviews before moving forward. I definitely feel like I got pulled in by high-pressure sales tactics which I understand is on me, but you should expect these tactics, too.

The salesperson who came to my home made me uncomfortable — very pushy and overall just not someone I would really trust. Looking back, I regret not taking more time to shop around and compare options and not listen to their whole “today only!” pricing scheme.

I told the guy that my biggest concern was timing because it was the beginning of winter and a lot of cold air was coming into my home so it was important to get it installed quickly. He said it would take about 6 weeks, maybe 8 at most. The installation didn’t happen until 3/20/26, so more than 15 weeks. I never would have signed up for that.

The cost was also extremely high — around $10,000. I could have purchased a comparable door for about $4,000 and even if I paid someone a couple grand for installation, it would have been much more reasonable and it would have been done way faster.

The installer was friendly and professional but he reattached my doorbell camera upside down, so now it shows my neighbor’s yard instead of my driveway and walkway, so now I have to fix that.

Overall, I wouldn’t recommend going with Champion unless you’re very confident in what you’re getting and are prepared for potential delays and high costs. I wish I had made a different choice.

They did fine work.

Problems with the install. Trying to give them time to correct the problems.

Customer service. Poor quality windows.

I have already recommended you to some of my friends that they will be contacting you shortly

Very professional, our salesman worked with us on the price, and the project was on schedule as promised

Install Guy was great

Noted below

I was under the opinion and you asked complete payment before the work was even started. However the work was started and completed and I paid upon completion. it was confusing

Very Professional. Great quality materials & workmanship. Competitive prices.

Workmanship, quality, on time, professional.

From start to finish it was a great experience working with Champion.

Great sales representative and installer. They did not come measure like they were supposed to so our original order did not get installed and had to be re-made. No apology aside from installer. Otherwise it'd be a 10.

Communication of project timeline (start and duration) and followup to confirm dates and necessary preparation by customer.

Extremely disappointed in the finished product. Our “brand new” windows look weathered and cheap

Worst company I’ve ever dealt with! Over a year and a half and still don’t have sashes that fit. Ice on inside of some windows in winter! Absolutely would NOT recommend this company.

K

Quality workmanship & installation process. I think I overpaid. Should have gotten competitive bids but the sales guy Jeff put the hard sell on me and said the deal was only good for that day. I felt pressured.

The installers were in time. The product was perfect. They were efficient, polite, and cleaned up.

Did not get sale prices. You measured my windows and showed up at installation and my kitchen window was wrong. Then after we paid in full you called me the next day asking about payment. Perhaps ask your people before bothering me.

Great experience from everyone involved

The only hitch in the process was a broken patio door…a new one has been ordered and I’m sure it will be replaced in a short amount of time… I would definitely recommend Champion to my friends

Price and quality

From beginning of sale to the installation of door, I have had the privilege of working with thoroughly professional staff. The quality of the door and the guarantee of craftmanship is impressive. And last but not least, Champion's customer service exceeds all expectations. I give them an A+ excellent grading!

Your installation people do not like to return calls. We do not believe the installation was done according to what your salesperson promised

The entire experience was very pleasant! Archive was very professional and helpful. I ended up moving in the middle of the process, Archie handled the transfer and came to my new property to design a four seasons room that fit perfectly.

Excellent quality.

I have only had my windows a few days but what really sold me on them was the warranty

Jim, Dan and rocky were thorough, knowledgeable and professional in building our sunroom

The salesperson was great. The timeline was impressive. The price matched what we were looking for. Installation was going well and quick. i signed off on everything (windows themselves looked great). I was blinded by their beauty and didnt notice the busted drywall, and gaping framing around every window. If this is a normal issue, i would have appreciated a heads up that it could happen. Im a little unsure on how to go about addressing this but it will require a lot of fixing - an extra cost & makes me bitter about the new windows.

Very professional, reasonable pricing, stayed on schedule as agreed upon.

I like the product and the customer service was responsive when I had issues. The installation was too fast which created problems that required multiple visits.

The person that sold us made it to believe the windows were made here

Absolutely! We are very pleased with Champion's installation of two screen rooms. We can't wait to enjoy more of the spring, summer, and fall seasons without getting bitten by bugs (mosquitos). Although we have lots of trim painting left to do (our idea). when we're done with our finishing touches, it'll be wonderful adding more to curb appeal, and the value of our home. Thank you, John Hurst, Archie Griffin, Jim (Jimmy Jam), Justin, and Dan (Dan the Man)!!!!

Still not complete....missing parts.

Project results ended up being exactly what we asked for, team did an excellent job of staying on track with timeline and answered all of our questions along the way which created trust between us and Champion Windows of Indianapolis

I had a very bad experience with another company who installed my back door. And was really worried that Champion would be the same experience. I was 100% wrong. Champion was very professional with the way they showed up on time to appointments and the email and text communication to the completion of my windows I would recommend to others to use their business.

Any future recommendations or personal purchases will depend on how my issue is resolved.

No comment necessary as each person's experience will not be the same.

Everything went well from purchasing to installation. Everyone I had contact with was very nice and helpful. Any concerns they there with an answer. Very pleased .

Windows installed in July. They filed a lien on my home in Aug. I never even got the chance to make the first payment and was never billed.

They did an excellent job all around! Very satisfied.

Quality windows…everyone was wonderful

Great quality windows

Are tech Bob and Steve arrived on time and got right to work and completed an hour earlier than expected. When work was completed they cleaned everything up and Bob explained and showed how the windows worked. I do have one issue is that one of the windows replaced in the living room mechanism to lock the window when raising is not working when I attempt to release the lever .

No

I was satisfied with the entire process from start to finish. The process was made very easy by Champion Windows.

We had an extremely disappointing experience with the timeline of the installation of our project. To make matters worse, I sent an email expressing our disappointment to a regional supervisor (Jordan Deeb) whose name was given to us by our project supervisor a week ago, and they have not responded.

We love the view from inside looking out & looking in from outside of the new windows!

Getting bothered by surveys.