I would highly recommend that everyone use Renuity for installation of their windos.
After shutting off the water, make sure all water sources work before leaving for the day.
We've had Rite Window do work for us at our home in Quincy. That work was excellent. This work in Shrewsbury was less than satisfactory. So, I gave you a 6.
As noted below, we have a lake house as well, and we need 6 new windows. The quality of the product and the installation of the windows on that project will be the determining factor for whether we ever use your services again.
Very expensive. I hope the products live up to the price.
I liked that the installation team took a difficult job and made it work by taking the time to be careful.
I keep finding globs of glue everywhere. The wall was marked, there was an issue with the bar being placed incorrectly and days of having to argue to have it corrected. The finish work is unimpressive for the cost and in general, this is a grossly overpriced product.
Mike Speakman was on time at his 2:00 pm appointment and used his time to present the walk-in shower information effectively !
Installers very professional,knowledgeable and friendly.
Great to work with start to finish
Days after installation, we had a strong rain storm. Water was coming in between the 2 doors, enough to soak 2 towels. We called, emailed a few times and NO ONE got back to us.
David did a great job and was very professional
The windows look great. The installation was perfect.
Two doors installed in October. Issues with both doors. After several return visits job was finally finished late June...9 months later. Handle and lock still don't match exactly.
Your company is supplying services to people engaged in identity theft
The entire team at Rite Window was professional and the experience was awesome.
Sales rep and the installer detailed our request to use same window as our previous purchase and you still sent different windows
Installer was courteous and cleaned everthing when he was finished.
So far I have had 15 windows replaced by Rite Window with no problems or installation problems.
Timeframe between order date and installation date
the two men that came here to do the work were very polite and weren't on their phones a lot of the time and no music like some contractors are they worked hard and finished demo and insulation in one day. they also cleaned up after they were done which was great. I have already recommended your company to a friend so when he is ready he just may call you.
Excellent product and service
Joe and his partner were very nice and helpful and knowledgeable. They did a fantastic job putting our window in and did it so quickly and so efficiently. They were very friendly and kind. We will definitely have Joe and his team replace other windows in our home no doubt! Thanks guys!
Professional, open communication , wonderful.product
Sales person was very professional and the quality of materials was excellent.
But the installation team was disorganized, slow, sloppy and unprofessional.
They walked around my yard on their phones and leaned unprotected shower walls against my neighbor’s house.
They lost their tools when their van was towed away and came nowhere near finishing in one day.The second day they were here until 9 pm to finish.
The shower was not measured correctly and was narrower than I ordered.
The caulking was a mess and the ceiling was scraped.They put the screws for the corner basket through the wall of the adjacent bathroom and damaged that shower’s wall.
Their supervisor fixed the caulking and your tile guy fixed the other bathroom wall.
The size could not be fixed.
I paid a painter to fix the ceiling.
My windows were in really bad shape and the workers did a good job in installing my windows on my back porch.