We had some issues that were brushed away and not addressed. We were told that we won a free vacation. It was either a cruise or a week in a condo. We haven't heard anything about that. There was damage to the leaf guard gutters. I understand they were old, but it was the way they were put back on. They said it wasn't their issue. We had to do it ourselves. They did the roof before the ice storm. After the ice storm, when things started to thaw out, stuff started to blow off the roof. The leaf guard gutter was not put back on right, so it was flapping in the wind. I was leaving messages and texting the guy about it. I wouldn't recommend them. I get that the gutters were old, but there were other things that they damaged. The skirting around my trailer was pushed in and broken. It was just little things like that. We had the roof replaced on our shed. There was a 2025 Indian Harley-Davidson that cost $30,000 in there. They were getting debris on it. There was not a supervisor from Best Choice Roofing until the end of the day. It was the lead guy who didn't speak English that was here the whole time. If I had questions, I could only talk to one guy. They were dropping things so hard on the roof that things were falling off the walls and off dressers. Something that was $200 fell off of a dresser, and it broke. There is no reason to drop shingles that hard. It wasn't like that before. It is what it is. It is over now. I would not recommend them to anyone else.

Our roof is still leaking, I have called our rep to let him know.

Loved Jesse. He was gresst. Your roofimg team did an excellent job from start to clean-up.

KJ was very professional. She explained the process in full detail. She'd always ask if I had any questions.

I thought it was not a very good job.

I would recommend them to a friend because they did a great job. The crew that worked on it were efficient, getting it done in about a day, and cleaned up really well. They got all the stuff out of the way. It took me a little longer to get the pay on it because it took me awhile to get them to understand I don't have an email address, so I had them send it to my daughter and my daughter couldn't forward it to them, for some reason.

Everything

Every person that I talked to from BCR was extremely helpful and courteous. Royall Howell was extraordinarily helpful. I will recommend BCR to anyone who is in need of a new roof. The installation crew did a fantastic job and cleaned up everything nicely.

Luke Phillips, the representative from Best Choice Roofing & Home Improvement Inc - Hickory, NC, is an outstanding employee of the company. He covered every detail meticulously. Not only that, he fulfilled and exceeded my expectations.

Landon was very knowledgeable, friendly and easy to talk to. He explained the damage to my roof. And my options.

Best Choice did well and they had a great clean up.

After they received money, and my fiance noticed there was issues with the install they have been completely un reachable to rectify issues we are having.nor have they made any attempt to reach out to repair said issues.

I was promised to have eave boards replaced but they weren’t! They left nails all over the place! They subcontracted a company that was very unprofessional! They had to come back and pound down nails, but didn’t do a good job!!

Did not get other estimates but felt cost was too much. Most people would want to pay less for a roofing job, so I would not recommend for that reason. Otherwise, They did a good job.

They did really well, cleaned up really well, and very were neat.

no thanks

They did a very good job and we are satisfied with the work!

Best Choice Roofing was very easy to work with, very accommodating and priced right.

I'm new to remodeling and repair service situations. I don't go looking to recommend, but when asked I will think about it and usually respond I agreed to have a sign put in the yard when the installation was finished, nut no one ever brought a sign