Belfor did a great job dealing with our leak cleanup. I plan on using their team for my remodel as well! Just waiting for roof repair.

They were great to work with. I dealt with Bill Hall, and it was very nice dealing with him. It was a very smooth process.

Belfor was timely and knowledgable. Did an excellent job measuring the areas needed for mitigation and secured the areas appropriately.

There were some ups and downs getting this project done, most of it due to our heavy travel schedule and some of it due to things that needed to be addressed by the contractor. But in the end, Belfor worked hard to make everything good, and it WAS! They were more than fair in adjusting pricing to make up for delays and expenses incurred to make sure everything turned out as beautifully as it did. Also, the employees were just so skilled and very, very nice people. Albert and Hector were especially appreciated, and Brian was a great lead contact to bring everything together. I also had conversations with the employees about how they felt Belfor was one big family and how happy they were to be working for them. I admire companies who take care of their employees and command that kind of respect.The final result was great!!! I LOVE my restored kitchen!!!

They were wonderful to deal with. They were communicative, timely, and worked through my insurance company seamlessly. We had no problems, they were fabulous.

The restoration on my bathroom was done perfectly. The workers were professional in all respects. I would recommend Belfor without reservation.

It was a difficult time for me because the project was very expensive due to the massive amount of water damage I had, but they helped tremendously. However, the first contractor they gave me I had to fire because I didn't like him. He did not answer my calls, and I felt like he had too many jobs, but I don't think he worked for Belfor.

They were very helpful, caring and supportive. They treated us like family.Thank you for everything thing.

They do an excellent job. You couldn't ask for a better or hardworking team. They are very efficient.

Wonderful experience for the problem I was facing. Belfors team made it an easy and comfortable. The team of guys that came in were professional, but had a very empathetic approach to my situation. I totally appreciate the guys and all the work and time they put in. I will always recommend Belfor and the team of guys that helped me.

My experience has been very difficult. I am still waiting on them to finish a project that was started in 2023. It has been plagued with poor workmanship, incompetence and unnecessary delays. Due to the delays and mis representing the work being done. My house has been broken into several times. They have damaged things in my house which they did fix, which they originally accused me of. One being the broken ceiling from where they were in the attic, the incompetence is astounding,

We are very happy with their work and the time they spent here.

The rating is based on the lack of communication and not knowing what was going on. We had four different instances when the house sat there for a week to a week and a half with nobody working. I didn't mind that it sat there not being worked on because I understand the nature of the business, but it would have eased the feelings between us and Belfor had someone picked up the phone and told me.

They were very professional and did excellent work in a timely manner.

They were terrific. I would recommend them.

They are okay, but they didn't get in touch with us as often as they should have to let us know what was going on.

I had a flooding issue in my condo. They made it a smooth process and always kept me informed of any changes. The communication was great.

They ended up doing good quality work. We had a couple of hiccups in the beginning, but they cleared that up. They did their best to come through on what they offered and what we agreed upon. I feel like they made good on their work, and did good quality work. I am happy with it.

Ultimately, the job was finished to our satisfaction. However, it took many months to complete. We had to call them back to complete things they had missed but they always came back quickly and completed the things we asked.

I would highly recommend them. I was notified before the arrival of the time they would arrive. They were prompt, on time, courteous, and took the necessary precautions to protect my property. They explained what they were going to do and why they were going to do it, cleaned up after themselves, answered all of my questions, examined everything they did when they were done, and had no faults in anything they had done.

The situation with the insurance company was tough. They hung in with me. They completed the repairs extremely well.

It was atrocious.

My experience with Belfor Property Restoration could only have been worse if they had burned my home down. They took 1.5 years to rebuild a master bathroom, attempted to (in my opinion) overcharge me for materials, provided bad craftsmanship, and generally disrespected me and my home.

The end result is excellent, but the bureaucratic process between my insurance company, Belfor, a third-party estimator and a sub-contractor who actually performed the work was cumbersome. It took three months to begin work, and two weeks to complete the job.

Very happy with finished product!!

I don't live there, I rent the house. They used the electricity for the people that live there. They wanted me to pay for the electricity because the company used their machines in the house. It had to come out of my pocket. They should bring their own power supplies. I think it has a lot to do with the insurance. They used the excuse that I wasn't living there, but they knew it was a rental house. The law in California is if you rent a house, the tenant has to pay for the electricity, water, and trash collection.

They were professional, very courteous, and a pleasure to work with.

I initiated with them in January to get my roof repaired. It wasn't repaired until July. I had to chase them by calling and calling to get someone to look at my roof. When they finally contacted me, I was informed by the project manager that their company was going through a change. Everything was up in arms and things were not being done. Everything was being backlogged. I can give them an out because they had this big change. That information wasn't given to me until the start of the roof repair, which was 6 months later. In the meant time, I didn't know the status or when it would start. It was really rough. It was the worst experience, and I wasn't satisfied. Once they did the work, it was excellent. The project manager was exceptional. Everything before that, caused me a lot of stress. They had to come put tarps on my roof. It was just a mess.

Definitely will use Belfor again if needed!

It took almost three years for my siding to be fixed after damage from a storm. When they finally showed up to work on it, they did a partial under layer, there were nails and their personal trash all over my yard. Then after about 6 weeks of my house sitting exposed, the under layer was falling off, once again leaving the wood to be exposed. After that was re-done and siding went up, siding came down in numerous areas. And I again had to wait for them to come finish it. They then proceeded to tell me that I owed them $3000. Absolutely worthless of a company.

They are the worst construction company I have ever dealt with.

Stay away! They will do more damage than you already have. They are awful communicators and liars.

When you first see Belfor, you think they handle everything. They are just the money collector, and they sub out everything. When I had an issue, they said it was another company.

BELFOR was assigned by my insurance co, and responded promptly after a tree fell on my house during a rain storm. They packed up the house and moved it out if the house. They sealed off the kitchen as a zip room as it didn't need any repair. My question is ,why seal off the room and then pack up everything in all the drawers and cabinets, even the pantry cabinet. I got the impression that more boxes packed, more money paid. They left everything clean and were very prompt on the job. The job is not yet complete.

Belfor - Reno was super responsive to my calls and texts and emails. When there's water damage you want someone there mitigating the water damage ASAP. I'm so appreciative for Belfor's prompt response and action in working on my condo.

After another huge contractor in town dumped my flooded kitchen after 7 months.. Belfor stepped in and had it done in 3 months. Entire kitchen flooded. the other company left me with lies, distrust, more damage, and plywood. The only thing they left in tact was the fridge. All the guys were polite, respectful, on time. Nothing is ever perfect in these cases..but they come **** close. Especially as I was facing surgeries and had limited movement.

Joe communicated with me and was very professional. The office staff was very helpful. It was a positive experience, and I was pleased with the service.

I used Belfor because that's who my insurance company sent out to give a repair estimate on a water damage claim. The repairs took over a year to complete! To Belfor's credit, they used some vendors that I would be happy to use again. I never had the feeling that Belfor valued me as a customer; I was just a job that they could get to as was convenient for them.

They were great.

It was great service and I am completely satisfied.

They did a great overall job with the repairs.

Belfor switched project managers on us in the middle of the project. We didn't know that was happening. Even before that, there wasn't good communication between us and the project management team. There were some good workers. The fact that we were not kept informed was somewhat of a problem.

My husband and I were very satisfied with the work that was completed. It took us a while to get the kitchen remodeled, but that was because our first contractor quit on us. Belfor worked with the insurance company. Our insurance company got us Belfor and it eventually got finished. The work that was done was to our satisfaction. It was done very well. We worked with one particular gentleman in all the cases. He went out of his way to make sure that we were satisfied. My husband and I appreciated that. That is why I am giving them a 4 out of 4-star rating.

Raydean did well on the restoration portion (probably a 4 in ranking) Alex in the rebuild has been less than satisfactory. He doesn't return phone calls and doesn't keep promises. Have called the office previously and will do today trying to get follow up

It took an excessive amount of time to complete the job.

Bad communication with us and at times it seemed we were told misinformation on purpose It took 5 months to complete a very small cabinet repair

Customer service was the worst I have ever experienced. Company they hired to do the work left a huge mess behind.

The estimator, Sean, is really great to work with. Everybody is super nice.

We were referred to Belfor on behalf on our insurance, we had no issues whatsoever. Everyone communicated effectively and there was no delay in work. Thank you Belfor!

Belfor was too notch!! Immediate response, knowledgeable workers, and we felt like what happened at our home mattered to the team at Belfor!!