They were hard workers. They cleaned up each day.

N/A

Promt, capable, good communication.

Took two months to complete job because project manager dif mog order vanity in timely manner.

Prompt and excellent craftmanship.

I think ATI Restoration does very good work, and I think their work is first class!

Not sure I would have the opportunity to refer a friend; a colleague would be more likely.

prompt, competant

Service started off strong (10/10). Something happened mid-way and quality of service went downhill from there. It's only a 6 and not lower because only on the tail end did things feel like it was improving. But it was too late -- damage was done.

Their job was professionally done.

They were very responsive.

While doing my project the work they did was impeccable. But worker didn’t always meet scheduled dates.

The whole team did what they said they would do! Communication was good & the employees were respectful & on time!

They did very professional work.

They did very professional work.

excellent customer service and excellent quality

The ATI restoration team is efficient, quick, and thorough, but the renovation repair team was not.

They are on time, and they are clean.

Early responsiveness but overall coms were hit or miss. Additionally the billing coordination with 3rd party for insurance lags and results in relatively “aggressive” invoicing emails referencing liens on the property. Disturbing to get when a simple phone call would be more appropriate.

Additionally multiple installs of replacement bathroom fixture resulted in leaks AFTER I informed the project manager I was having my plumber install whom I had already paid. The final install was NOT fixed and I am still coordinating with my plumber to get back out.

I finally signed the paperwork more because I did not want the ATI team touching the plumbing anymore.

I called you after my insurance adjuster referred your company. They called back a few days later. By then I did a temp roof by myself as it rained in my hobby room damaging even more of my personal property. When they finically showed up they used the tarps I purchased to secure the temp roof and board up. They set two full size air scrubbers and zero air movement and no dehumidifier’s. This mistake allowed soot particulates to blow throughout my entire home and cross contaminated my entire living room, my entire kitchen, hallway , hall closet and the downstairs living room. The relative humidity along with the smoke caused more damage to electronics , sentimental items and clothing. Never would ai recommend them to anyone.

Great company to work with, great quality of work, excellent communicaiton. Quick solutions to probelms provided

Staffing issues were delaying the project and there didn’t seem to be a plan in place until I started pushing

On time

I have been used as a storage plave for your equipment

They did a good job!