The cleanup manager and crew was outstanding and so were the installation crew. The management for the installation needed to insure parts for the installation were in place in an adequate time frame.

Mr. Kevin Wang and Mr. Lebrente Stephenson were both extremely informative and professional throughout the entire project. They answered all of my questions, kept me updated on the progress, and clearly explained what I could expect and how long the project would take. They provided me with a great deal of valuable information and made sure I stayed informed every step of the way. I truly appreciated their communication, knowledge, and professionalism throughout the process.

The preservation did not preserve, it was wasteful, and it with 7 times more expensive than it should have been.

Better knowledge of total timeline

The work is good, but it just takes way too long.

Early to appts., efficiency, very skilled workmanship, frequent updates from Kevin, Project Manager, completed job ahead of schedule, all workers professional. Extremely satisfied with final outcome.

They handled everything really professionally.

ATI has great ideas and the quality of their work is outstanding

They are very thorough and professional. You will not be disappointed even with complex and difficult conditions.

They fllowed up on their promise to correct a defect made by their predecessor.

6 month project took 2 years and is still not completed,

We would recommend ATI Restoration to anyone needing remodeling. Crew is top notch! Couldn’t have asked for a better team!

I would warn people that they work for the insurance company and try to save them money instead of taking care of the problem.

They were always professional and available. Call backs were ALWAYS returned. Knowledgeable too.

By not fixing broken parts

ATI is absolutely the worst company of any sort that I've ever had the misfortune of getting involved with. I wouldn't hire them to i stall a mailbox. There is literally not a single positive thing I can say about them

I’m putting together a lawsuit and suing you. We have proof you’ve committed insurance fraud and this will be another record.

I’m keeping documented records of this survey and have two years of emails, texts, and call logs to use against you.

We didn't particularly choose ATI restoration, they were the in network provider assigned by the insurance to complete repairs.

There were a lot of communication issues and delays, resulting in work starting nearly 7 months after the damage occured. Once the work started, it went fairly quickly and with good quality... except for more communication problems between ATI and the insurance that nearly derailed the work completely. If not for a project manager going rogue and doing work before full authorization came through, ehat was already a 3 week displacement from our home likely would have turned into a 2-3 month didplacement.

Staff are hard working & efficient & pleasant

Quick, pleasant to work with, took care with our items

Punctuality, willingness to work with my schedule, professionalism

The professionalism of the whole team and the communication was outstanding

My rating is considerably high & it’s base according to their performance & skills.

Liz and Adriana did a thorough a great job. The let us know exactly what was going on. Also compliments to Michel, Francisco, Zach, and Jim.

Professional, courteous, knowledgeable