They fllowed up on their promise to correct a defect made by their predecessor.
6 month project took 2 years and is still not completed,
We would recommend ATI Restoration to anyone needing remodeling. Crew is top notch! Couldn’t have asked for a better team!
I would warn people that they work for the insurance company and try to save them money instead of taking care of the problem.
They were always professional and available. Call backs were ALWAYS returned. Knowledgeable too.
By not fixing broken parts
ATI is absolutely the worst company of any sort that I've ever had the misfortune of getting involved with. I wouldn't hire them to i stall a mailbox. There is literally not a single positive thing I can say about them
I’m putting together a lawsuit and suing you. We have proof you’ve committed insurance fraud and this will be another record.
I’m keeping documented records of this survey and have two years of emails, texts, and call logs to use against you.
We didn't particularly choose ATI restoration, they were the in network provider assigned by the insurance to complete repairs.
There were a lot of communication issues and delays, resulting in work starting nearly 7 months after the damage occured. Once the work started, it went fairly quickly and with good quality... except for more communication problems between ATI and the insurance that nearly derailed the work completely. If not for a project manager going rogue and doing work before full authorization came through, ehat was already a 3 week displacement from our home likely would have turned into a 2-3 month didplacement.
Staff are hard working & efficient & pleasant
Quick, pleasant to work with, took care with our items
Punctuality, willingness to work with my schedule, professionalism
The professionalism of the whole team and the communication was outstanding
My rating is considerably high & it’s base according to their performance & skills.
Liz and Adriana did a thorough a great job. The let us know exactly what was going on. Also compliments to Michel, Francisco, Zach, and Jim.
Professional, courteous, knowledgeable
So many headaches! Way overpriced for the poor quality of work received
They were very professional and worked within the expected timelines.
The guys did a good job of boarding up the door and cleaning the area.
The flooring is beautiful, the team was professional. They started on time and actually finished early. The team was flexible and addressed our concerns and desires. We would highly recommend ATI Restoration.
Courteous employees
Mileidy was great and always kept us informed what was going on
Seriously!!! You must be joking.
I went through 3 project managers and took 4 months to complete.
Packers were a one they deserves a ten but the first manager not la bron was not reliable or did not respond to my inquiries I asked that he be removed but before his removal he showed me only one small sample that I meant the specs of the original carpet I approved it but hindsight it was a bad choice cause the carpet is great to walk on but 30 to 40% lite tan with the other % medium brown if I had seen a bigger sample I may have requested a different color. Overall the task took almost 9 months too long