because of issues in the past we call you guys last theres nothing you can do to get trust back but to earn it you guys did do better the last time i used you but my total trust isnt back yet
Very professional and knowledgeable.
Didn't schedule as asbestos test like pjt manager said he would. Poor communication. Construction estimate was comically lower than any other bid, definitely in state farms pocket with a conflict of interest. It took me extra time to get state farm to get back to reasonable. They never opened up the ceiling and there was water damage in it found later. All around a horrible experience.
Easy to work with. Professional and courteous. Delivered what was promised.
There is only one thing I would change. I had three points of contact through the process and I personally would recommend you only have one point of contact throughout the process.
The tarps ATI Restoration put up have already blown off halfway, and there’s water in them that’s about to burst in. The tarps are now completely off the top of the house.
ive personally had issues in the past with you guys but have seen a change so far resect is earned and you guys lost it with a earlier incident so that respect and trust needs to be reearned
Every ATI employee that I encountered was extremely professional and helpful. Mariah (scheduler), Mike Nelson (project manager), Carlos, Ricardo, and Carlos (site restoration) all were very professional, personable, and efficient. I would definitely recommend ATI to any of my family and friends.
Timely, responsive, courteous and easy to deal with.
Prompt, polite, willing to work with my schedule
So polite, professional and quality work.
Every step of the process was well explained and executed as anticipated. Once everything was lined up, Jeff kept us informed of who was coming and what was being done each day. He consistently checked in to make sure things were to our satisfaction and was prompt in answering questions. We are extremely happy with the results. Each person that was sent to work on specific pieces of the project was polite, respectful, and did phenomenal work.
Whole process taken entirely too long
Almost a month since any work done.
Good communication about all work going on, friendly helpful people,excellent quality of work!
ATI is very dependable. They are on time, very skilled, and reliable.
Fast, friendly service. High quality work.
Terry was outstanding, very professional all round helpful and friendly. He kept me in the the loop and things went as planned.
Great service! Quality work, everyone was easy to work with, communicated throughout the process
Everything from our frozen pipes & flooded 2/3 of my home to their every step to remedy .
Work was completed in a professional manner, and was pleased with the final result.
They came out as soon as I called them for help. The process of mitigation was quick and thorough
The did the job quickly, inspire of weather and holidays.
The process was efficient and the job was done thoroughly.
Workers were very detailed and professional, did a great job!
they were friendly, focused and got the job done as planned. They did very well.