So far the remediation part is done and they were Johnny on the spot getting here
Charla and Allen have been PHENOMENAL during this stressful time. They both got right to work and helped me to repair my home immediately. Excellent communication and very kind!
The professionalism was the best and I could have not been more pleased with all of the communication and work done by the ATI Team. This job was actually done at 4101 Ada, Flower Mound, which is my mother's home. Long story for why we needed the work. My mother is in her 90s and sometimes can present "challenges" to situations. This was a very difficult event that took place at her home and your team was great. Brandon was the team lead and he worked so well with my mom. I am very grateful for the respect and kindness she showed her and me.
We anticipated ATI to complete the job at our home. We were told somebody would be contacting us for the next step. Nobody ever reached out to my husband or I. It left us scrambling to find another provider.
Stephania and her team are excellent! Stephania is friendly, professional, attentive to detail, and used caution and care in protecting our belongings. She had a good working relationship with her team. She is an impressive asset to ATI, I would recommend her and her team highly!
We were not impressed with how Stacey handled our case.
Communication about insurance paying claim was way off.
they seemed very organized and timely with their services
From first call through finishing the work. A+
Great communications … professional service. Very thorough
I recommend
Very professional and responsive.
I liked the people who did the work and the quality of what they did.
They were very timely, dedicated, and hardworking.
Great communication. Great work. On time and job well done.
Professionalism from start to finish
Professional, attentive to concerns, quality work.
The employees they sent were very professional
Very nice good work ethic
Lacking in communication
ATI responded to my emergency so promptly and gave me the feeling that I was in the hands of true professionals.
They did not finished the job.
Once again, we already completed this survey & gave rave reviews!
You do realize I've already done this...? I, Susan D'Amato, spent quite a bit of time on this giving ATI a VERY glowing review!
On time. Great communication. Quality work.
The ATI people at every level and for every part of the project were very professional and helpful. The construction crew did a truly excellent job. Hortencia and her crew also did an excellent job.
Our experience with ATI was hands down absolutely excellent in all aspects from mitigation, when we realized that we wanted them to carry on & complete our new flooring job. All the crew personnel were very professional, respectful, & thorough explaining as they went through different procedures & processes. I didn’t feel like I had to ask about much of anything which made us feel more at ease during a time we’d be displaced from our home. Our project director, Stacey, & project manager, Jay Coyle, were both just GREAT! They made things work & happen w/in the timeframe they proposed, & never failed once in what they said & told us to do, & how to go about things. They all work tremendously well together, like a well-oiled machine! This is something you don’t see much anymore & we wouldn’t have traded them for anyone else! The care & concern they put into this job & doing it right is exceptional! Don’t ever lose that quality you exude!