Shane, the project manager, was on top of the entire project. The entire team was professional, competent, friendly and very helpful with recommendations to ensure the project was completed in a timely manner without compromising quality of workmanship.
Stop working with USAA! They made the process miserable and truly didn't care about my needs.
ATI’s coordinator, Shane, stayed on top of this effort, quarterbacked the various contractors involved in our repairs and restoration, and kept things moving. He kept us informed each step of the way.