The communication throughout this entire process has been EXTREMELY disappointing and unprofessional. No one has called me back since 6/24 to finish the project and we tried to call today during work hours and no one picked up... Just goes to an answering service. You also haven't been responding to the loan company, which is very suspicious.
I am still on the fence, there are 3 windows that need replaced, one was broken in shipping, the second is a large window that was shipped double pain and the third was shipped double pained but no one will agree to replace it with the tripple pained that I thought I was getting.
Multiple trips, multiple measurements, slow responses from the customer support center, errors on financing documents, broken windows and repeat visits for job completion.