Reasonable price, techs were very professional and friendly
In early September, I placed an order for 12 windows and 2 doors, paying a 30% downpayment. In February, a partial shipment (2 doors and 6 windows) arrived. To secure installation, I paid the delivery invoice in full, which incorrectly billed for the entire order. Since that installation, 6 windows remain missing. My Project Manager has ignored numerous calls and emails for an update. Promises from Customer Service to have my project manager contact me have gone unfulfilled. What I need is an update as to when my remaining windows will be delivered and installed. Or I want my money back so that I can pursue replacement with another company.
Quick build and install. Great quality
Apex delivered as promised. The sales and installation process was quick and easy.
High quality windows and excellent installation crew
Quality product, excellent communication along the way and very professional installation
Requests to add additional window after contract was completed while salesperson was still at house. Attic window was measured but never ordered.
I have a problem with the screens and no one has been assigned to help yet. The manager did call me right away but I have not been scheduled yet.
I have talked to three friends personally about the windows. One said she was going to call Chris, another neighbor has a friend they will probably use and the other one is a procrastinator and is on vacation. So do not know when she will call.