We have had an ant problem all summer.

The staff is friendly and professional. Whatever questions or concerns I have had, they always respond and are willing to work with me. Their work has been effective, dependable and efficient

The results have not been the best. One grandchild refuses to play outside because he gets bitten by mosquitos.

I was billed twice both this year and last year. Your accounting department needs improvement.'

I have had about 4 visits and I’m still seeing ant frass and mice

When I am home it's nice to greet the tech servicing our home. They are all very attentive to my questions.

I found the technician, efficient, polite snd effective. The same hose true for staff that are clear and able to properly effectively address any problems I’m having. After hours message takers are good. I typically get a follow up. Call the next business day. Thanks thank you for your good service.

I have found American Pest to be both professional and responsive to me as a client. Having been a customer for some time now I have found them to adhere to appointed times and dates of service, to be alert and ready to begin work on arrival, informative when asked questions and always pleasant and courteous.

My issues were addressed and staff (Lacy) was very pleasant and helpful.

Service rep (both) were very professional, new their work and did a great job.

Your people are knowledgeable, personable, and the service works whether I am or am not at home.

Better communication as to when the work is to be done. Sometimes we receive notice timely, other times your service agent only arrives. We wish always to be here when work is being done. If we can’t resolve this to our satisfaction, we likely will terminate.

Great service and problem resolved

The service providers are very professional as well as the scheduling staff.

Excellent customer service and pest control! The technicians are very professional and thorough.

The American Pest employee who comes to my home is terrific and takes care of any pest problems I may have

You do not follow up . You do not do a good complete inspection when first contacted.
You do not respond to calls.

Prompt and professional

Customer service by office and technician has been great.

The company is responsive and their technicians are knowledgeable. They have helped prevent any pest issues.

They escalate the costs too much.

The electronic monitoring is constantly malfunctioning and being installed incorrectly, as it continues to fail to detect movement even though mice are being caught in the traditional snap traps.

I would your company to others.

you did a good job to rid the property of termites, however the monthly charge is rather high and I'm giving thought as to whether or not to continue

Cost is reasonable. Technician is very thorough and knowledgeable about work. He is also professional and personable.