they did do anything correct, they left some belongings in the attic and then when they painted got overspray on them, they broke every closet door when they pulled the carpet up, they put cheap pine trim in place of the custom oak that was in the house, the hardwood floor was wrong material and installed crooked with gaps and multiple seams lined up on it, the paint job was the worst I have ever seen painted over 2 smoke detector plates, painted around some of the outlet covers & air returns. the job was suppose to be done in December finally had enough in may and fired them and he tried to bill me another $6000 when they had not completed any part of the job, it took several phone calls and the treat of hiring a lawyer to get part of my money back but it still put the job $28,000.00 over budget. Not only would I not recommend them to anyone but I have mad sure anyone that I talk to knows not to hire them
They did a great job from start to finish on our project.
On my flooded house within hours of contacting them
The core workers on the project did a great job. I think there a subcontractor brought in for cabinetry who did not meet the standard of the rest of the work.
We had a fire in our warehouse. Josh and Larry came out, bid the work and worked with Travelers to ensure the bid met their requirements. The bid was very competitive and they did a great job staying to what they said they would do! The work looks great! We will ask them to bid more work! Thank you!
The subcontractor who did drywall and paint was not good.
I had sold my house and had water damage the day before we were to close. Zipco came out immediately and assessed the damage and talked to me about what needed to be done. Brian dealt with the buyer through the entire process, communicating with me at the same time. I so appreciate his help so I didn't have to deal with the buyer! I will definitely recommend Zipco to my friends.
Zipco did an excellent job for us on a recent KC metro area High School project. Their crew was professional, communicated well and did good quality work. The Project Manager Mr. Steve Mapel was timely with his pricing, spent time on-site to make sure things were going well and followed up on any questions or changes.
The knowledge and service of the guys was outstanding.
Completed work by requested time
No, look elsewhere. My business is important to me. They are used to total throw away. To many breaks and language barriers. Couldn't think for selves.
I felt they went out of their way to make sure my project was completed to my satisfaction.
I would recommend Zipco. They had great communication and their work was done well and timely.
Respectful of our property. Work was done as discussed without issues or hidden costs. Professional friendly staff
I can't even put into words what this company means to my family. Professional, considerate and kept us informed through the entire process. Available to answer any questions we had and always got promptly back with us. Great bunch of people!!
Hire better and more respective workers.
Zipco is always quick to respond to my quote request and project needs. They get the quote back quickly and then get the job complete just as quick.
They were very professional and their subs were great !
The work was done wonderfully and the people were so nice. They really took great care to clean up after themselves also.
I found their bidding process somewhat unclear and complicated. There was some moving around of charges, like the painting. Painting included staining. It made me feel like I was charged more than I should have been.
Very professional, quality workmanship and meet all expectations
The work was high quality and commitments were lived up to.
They did a great job!
Zipco made our disastrous water damage experience less stressful. They were on top of things immediately and made us feel they were going to take good care of us and see all repairs made. It was done in as timely a manner as possible with the situation, they were responsive to our needs and we always felt secure and safe in their hands.
We were connected to Zipco through our insurance company after a bathroom flood. They have been great to work with. Would definitely recommend their company!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Zipco as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys