Waited many months for our shower and it doesn't work. Water pouring down the. Back of our wall .
The installer failed to call us before arriving for the work on the final shower installation. As a result, we did not answer the door when he showed up. And so he had to come back the second day, but again he did not call us to give us a specific arrival time. The previous installers did call us a day in advance to let us know what time they would arrive.
I just recently called to report that our installation was incomplete or wrong. We were supposed to receive a 4 tier shelf in the shower and it was installed without any shelving. Also, we need one of the shower door handles switched from inside the shower to the outside. I would like someone to call me about this.
Still Considering Us - Made a deposit and signed a contract.
They did a good job. It only took them six hours and the work is fine. I like it.
The project was professionally done from the beginning to the end.
Additional Comments - Your representative was fantastic.
Decision Making Factors - Quality, cost, warranty
Additional Thoughts - Kyle was very personable and professional. He listened to my goals and helped me achieve them.
Recognized Excellence - Stan