More communication between laborers regarding flow of jobs.

I am waiting to get a reply from the young man who came out for the initial sales call because I have some questions that I need answers to. I texted him a few days ago and still haven't heard from him. I am not thrilled that he hasn't bothered replying.

The sales person answered all of our questions and he listened to every questions and never interrupted us it was a joy and we never had any doubt ,the install was perfect on time it was finished on time from start to finish we are very pleased and highly recommend them

Sub contractor had to be replaced due to crapy work and constant delays and disrespectful attitude to the owners.

I feel like the cost of the project excessive to the amount of materials needed.

I was not aware that I was left with an unfinished job! The wall surfaces needed to be patched and painted and I had to find and pay a painter $780 to do the work.

Measurements were incorrect. Originally promised December 12. Then delivered wrong size windows on February 14. One window installed that day. Finally installed the rest of the windows April 16 & 17.

Waited many months for our shower and it doesn't work. Water pouring down the. Back of our wall .

The installer failed to call us before arriving for the work on the final shower installation. As a result, we did not answer the door when he showed up. And so he had to come back the second day, but again he did not call us to give us a specific arrival time. The previous installers did call us a day in advance to let us know what time they would arrive.

I just recently called to report that our installation was incomplete or wrong. We were supposed to receive a 4 tier shelf in the shower and it was installed without any shelving. Also, we need one of the shower door handles switched from inside the shower to the outside. I would like someone to call me about this.

Still Considering Us

Still Considering Us - Made a deposit and signed a contract.

They did a good job. It only took them six hours and the work is fine. I like it.

The project was professionally done from the beginning to the end.

Additional Comments

Additional Comments - Your representative was fantastic.

Decision Making Factors

Decision Making Factors - Quality, cost, warranty

Additional Thoughts

Additional Thoughts - Kyle was very personable and professional. He listened to my goals and helped me achieve them.

Recognized Excellence

Recognized Excellence - Stan