Windows ain't worth the cost

Very pleased with the look of our new shower. Installer was very professional and courteous. Asked questions to be sure everything was fitting what we expected. Let us know if he ran into any issues and how he was fixing them. Plumber also was very professional and polite. Even came back next day to double check a few things were working properly.

I would recommend Lowe’s for their products and for their knowledgeable service representatives

Matt and Robin were(are) top notch. They were courtesy and meticulous.

Everything was done just the way they said they would. I didn’t have a couple of suggestions, however.

Robin is a very nice person. He worked his hardest and did a nice job. We are very happy with his work

Excellent customer service. Very professional contractors.

I am not likely to recommend My Home Improvement to a friend, and the reason for that is because they were very timely in coming out to doing the complication. The problem was they hired subcontractors to install the windows in which one of the windows was not measured correctly. My Home Improvement said it was measured correctly when they came out to put in the windows, which was all completed at one time.

Contact with the company was extremely difficult. The time it took to get the windows installed from the time of order was extremely long. 10 months.

Seems that one installer vs another one had different opinions on the window to be installed. The first installer seemed to really not want to do the install and the second installer Rick knew his business and made sure everything was correct even though the first window would have fit we had to go thru 3 different windows to get the right one finally. If Rick would have been the first installer to show up it would have been completed at that time instead of a year and a half later. Other than that I would Recommend this Company.

Decision Making Factors

Decision Making Factors - Pricing, reliability of company are they bbb rated

We as homeowners would recommend Your Home Improvement Co to everyone.

I have drawers that do not close, handles that are not screwed in, edges unfinished and drawers that are stiff to open/operate

They did a very nice job, and it was done quickly.

Decision Making Factors

Decision Making Factors - The quality is the most important factor.

Still Considering Us

Still Considering Us - We have already decided to move forward with you!

Decision Making Factors

Decision Making Factors - Quality, professionalism, price.

Additional Comments

Additional Comments - Great experience.