They were absolutely fantastic throughout the entire project from beginning to end.
They did a good job considering all the COVID-19 delays.
They were incredibly professional from the moment we called until they completed the work. It was a very professional relationship.
The job was completed ahead of schedule & for the exact price first agreed upon. No construction related mess left behind. Nice guys on crew.
My deck was completed quite satisfactorily. I'm well pleased. Plans are to get the front remodeled too. Thank you.
Areas Of Satisfaction - The overall effect looks great. I'm a happy camper.
Recognized Excellence - Working with the elder Wright and his son was exceptional. The crew displayed their professionalism and was courteous and quick to reassure that the deck would be good for longer that I'm alive.
We are very happy with the way we were treated and with the work that was done. We made some changes part way through the process and they were accomplished well and in a timely manner.
Work Done Right - There was some un-noticed damage to the vanity top caused by the installation of the shower doors. When I brought it up, tehy were quick to install a new top. I am very happy.
Likely To Recommend - I already have! We are very happy with the way we were treated and with the work that was done. We made some changes part way through the process and they were accomplished well and in a timely manner.
The finished product looks great.
Excellent from the beginning to end! We are very satisfied and would strongly recommend this product and Wright Brothers!
Recognized Excellence - Wright Brothers has a great crew that work seamlessly together
Wright Brothers Sunrooms built exactly what I was looking for in a bay window.I love my new bay window! I gave them a handful of requirements which they accomplished plus more. They provided quality workmanship and delivered on time. They were considerate and professional. I highly recommend using Wright Brothers Sunrooms.
Areas Of Satisfaction - I liked the way they worked together as a team. They were very professional and respectful of everyone.
Recognized Excellence - The whole team was excellent.
Rob Wright took on a custom design project and made it real. I got exactly what I had envisioned.
I have called them again or other repairs and remodeling.
Areas Of Satisfaction - I am most satisfied with the quality craftsmanship. I've seen some poor quality craftsmanship and they are not it. They have superb, top-quality craftsmanship.
They were ultra-prompt, ultra-clean and did absolutely fabulous work. I have a construction background, and as a woman, I have the experience to make a comment on that. They were as good as my own son.
Recognized Excellence - Everybody that worked on the crew did the Wright Brothers proud. I would like to recognize them for exceptional service. I can't pick anyone out; they were all excellent.
We are tickled with our new screened porch. It’s beautiful and stays so clean. Very professional and a new room added to our house. No more bees or mosquitoes to run us back into the house. One of my favorite rooms now. Thank you
Areas Of Satisfaction - They spent the time with us to make the right decisions and were very kind and professional
Very impressed with the job that was done. Rob was good to deal with and I am really enjoying the sunroom.
They did high quality work, dependable and trustworthy. Rob did research to solve construction concerns so that there where not beams when adding on to the back of our home. High recommended. Rob is great at resolving any personal and professional concerns. We feel comfortable to call about anything.
Areas Of Satisfaction - We have a home show demonstration solarium that needed ten panes of glass replaced. Rob and his crew mounted the new glass in special sun room channel frames, tightened the oak framing, and improved the finish trim. It was a relief to find that their knowledge, experience, and attention to detail was available in this area.
Working with Rob and his family was a pleasure. This was a major project which impacted our schedule, but the guys found a way to work with our family with minimal impact.
Sales Knowledge - Rob came to our home and explained the process and all of the costs.
Professional & Organized - Very friendly and both Rob and his wife were helpful.
Installation Crew - Very friendly and helpful.
Problem Resolution - The inspector was very detailed and Rob and his crew went out of their way to fix even his minor his issues.
Areas For Improvement - none
Recognized Excellence - Rob for sure. There was a really nice guy on the crew but I can't remember his name, he is the fellow that ate the two buffalo burgers my wife made them.
I have enjoyed my sunroom for 27 years.
Areas Of Satisfaction - I am most satisfied because I love the sunroom. It is my favorite room in the house and I go in there all of the time.
They were the most professional contractors that I've dealt with in years.
Recognized Excellence - Rob, the owner/manager, is a very astute businessman.
It was great working with them.
Rob Wright is awesome! We have enjoyed our sunroom very much for over 20 years/
I liked working with Wright Brothers Sunrooms!
Rob was thoroughly knowledgeable.
I couldn't be happier with them; I've had them out for a few jobs.
Recognized Excellence - Rob the owner. He represents the company well, and he hires good people. He's the one I'd recommend or highlight for exceptional service.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Wright Brothers Sunrooms as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys