They're super customer service oriented, very easy to work with, and trustworthy.
greta qulaity service
Woodridge Deck and Gazebo did an outstanding job. They were easy to work with and delivered all that was promised. They were exceptional in keeping the work area as neat as possible and took care not to damage area outside the work area. I highly recommend them to anyone considering building a deck or gazebo!
Woodridge, and particularly Sergio, did an excellent job. We are extremely happy with the work performed. Sergio's design input gave our deck a more personalized look as he came up with some optional ideas that really added to the overall look and feel of our deck. We would highly recommend them for your deck replacement.
Plans for the gazebo were not up to date which caused additional work on the piers to satisfy the inspector. We signed a contract in mid March and were told the project could be completed by the end of May, but it wasn't started until mid August and finally finished in mid-October. In essence we lost the whole summer and won't be able to enjoy our new deck and gazebo until next spring, and that was a disappointment.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Woodridge Deck & Gazebo Co as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys