About this company
Window World of Detroit
Window World is America's largest exterior remodeler with a locally owned location in Commerce Township. The Sheena family is dedicated to providing homeowners the absolute best service, price and installation of replacement windows, doors and insulated vinyl siding.
GuildQuality surveys
Badges
Guildmaster Award Winner
10 Consecutive Great Reviews
Actively Surveying
10 Consecutive Great Reviews
10 Consecutive Great Reviews
10 Consecutive Great Reviews
5 Consecutive Great Reviews
5 Consecutive Great Reviews
Reviews 587
Of 609 respondents, 587 left a review
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Recent reviews
Review in Farmington Hills, MI
Everything was completed professionally like clockwork and the two guys that installed the seven windows worked all day till the job was finished Even the rain that started towards the end of the day did not stop them from working
. The windows are beautiful and work great and I love how they open inward to clean the outside window.
Response
Window World of Detroit Thank you for your glowing review of Window World of PennOhio and Window World of Detroit! We're thrilled to hear about your positive experience with our professional installation team. Their dedication to completing your seven-window installation, even in challenging weather, truly exemplifies our commitment to excellence. We're delighted that you love the beauty and functionality of your new windows, especially the inward-opening feature for easy cleaning. Your satisfaction with every aspect of our service, from communication to workmanship, is what we strive for. We sincerely appreciate your willingness to recommend us and are grateful for your business.
Frank I.
Mike A.
Response
Window World of Detroit Thank you for your feedback, Mike A.! We're thrilled to hear about your positive experience with Window World of PennOhio and Window World of Detroit. It's wonderful that Jeff was knowledgeable and easy to work with, and that our installation crew impressed you with their professionalism and preparation. We're glad you found our workmanship, cleanliness, and final walk-through satisfactory. We appreciate your willingness to recommend us. While we're pleased with most aspects of your experience, we'd love to improve our communication during appointment setting and installation scheduling. Your satisfaction is our priority, and we're committed to enhancing every aspect of our service. Thank you for choosing Window World!
Review in Waterford, MI
The window installation process went well. The installer treated my home as their own.
Response
Window World of Detroit Thank you for your positive feedback on the window installation process at Window World of PennOhio and Window World of Detroit. We're delighted that our installer treated your home with such care and respect. We appreciate your detailed feedback on both the window and gutter installations. While we're thrilled about the success of the window project, we sincerely apologize for the inconvenience and disappointment with the gutter installation. Your concerns about the wood type used are valid, and we'll address this with our team to improve our communication and service quality. We're grateful for your willingness to recommend us and serve as a reference. Your feedback helps us enhance our services, and we look forward to the opportunity to serve you better in the future.
Kathryn K.
Response
Window World of Detroit Thank you for your glowing review, Kathryn K.! We're thrilled that Window World of PennOhio and Window World of Detroit met or exceeded your expectations in every aspect. It's wonderful to hear that you were particularly impressed with our quote, communication, and installation process. We take pride in our professionalism, knowledge, and workmanship, and we're glad it showed throughout your experience. While we understand you don't have any projects scheduled right now, we hope you'll consider us for any future needs. Your satisfaction is our top priority, and we truly appreciate your business and feedback.
Leonard W.
Response
Window World of Detroit Leonard W., thank you for your outstanding review of Window World of PennOhio and Window World of Detroit! We're thrilled that Jeff provided such excellent service without any high-pressure tactics. It's wonderful to hear that you've already referred your neighbors and they've purchased windows too. We truly appreciate your trust in our team, from the appointment setting to the installation crew's professionalism and quality workmanship. Your satisfaction with every aspect of our service means the world to us. Thank you for choosing Window World and for your willingness to recommend us. We look forward to serving you and your referrals in the future!
Mike C.
Response
Window World of Detroit Mike C., thank you for your outstanding review of Window World of PennOhio and Window World of Detroit! We're thrilled that every aspect of your experience, from the initial appointment setting to the final walk-through, exceeded your expectations. Your high scores across all areas, including our sales team's professionalism and knowledge, and the installation crew's workmanship and communication, are truly appreciated. We're honored by your willingness to recommend and serve as a reference for us. Your satisfaction is our ultimate goal, and we're grateful for the opportunity to serve you. Thank you for choosing Window World for your home improvement needs!
Nicholas S.
Response
Window World of Detroit Nicholas S., thank you for your outstanding review of Window World of PennOhio and Window World of Detroit! We're thrilled that we met all your expectations and that you had such a positive experience throughout the entire process. It's wonderful to hear that Jeff provided excellent communication and support from sales through installation. We truly appreciate your willingness to recommend us and serve as a reference. Your satisfaction with our professionalism, knowledge, and workmanship means a lot to us. Thank you for choosing Window World for your home improvement needs!
Daniel V.
Response
Window World of Detroit Daniel V., thank you for your candid feedback about your experience with Window World of PennOhio and Window World of Detroit. We sincerely apologize for the issues you've encountered, particularly with flies entering through the window. This is not the quality of installation we strive for, and we take your concerns seriously. While we're pleased that you found our salesperson professional and knowledgeable, we understand that the installation process fell short of expectations. We'd like to address the fly issue and any other installation concerns promptly. Our team will reach out to schedule a thorough inspection and resolve these problems to ensure your complete satisfaction. Your feedback is invaluable in helping us improve our services.
Todd F.
Response
Window World of Detroit Todd F., thank you for your positive review of Window World of PennOhio and Window World of Detroit! We're thrilled you found our product great and appreciated Niahl's excellent presentation. We're glad Enrique, Eric, and Raja stood out to you. However, we apologize for the communication issues regarding appointment times and supply shortages. We understand this delayed your installation, and we're committed to improving our processes. Your feedback on this is invaluable. We appreciate your willingness to refer us and hope to serve you again with even better communication in the future.
Glen M.
Response
Window World of Detroit Glen M., thank you for your glowing review of Window World of PennOhio and Window World of Detroit! We're thrilled to hear that our workers were fabulous and that you now have quality windows. It's wonderful that you appreciated our no-pressure sales approach and found our communication excellent throughout the process. We're especially grateful that you've already referred us to your brother - that's the highest compliment! Your satisfaction with our installation crew, workmanship, and cleanliness means a lot to us. We're committed to maintaining this level of service and look forward to serving you again in the future.
Andrew W.
Michelle W.
Velma H.
Sandra N.
George J.
Michael K.
Window world of Detroit has a very knowledgeable and friendly staff, ready to help in any way they can.
Response
Window World of Detroit Michael K., thank you for your glowing review of Window World of Detroit! We're thrilled that our team, especially Halim and Rajaa, provided such exceptional service throughout your window project. Your praise for Halim's professionalism and knowledge is truly appreciated. We're delighted that our installation crew exceeded your expectations with their craftsmanship and communication. It's wonderful to hear that you found the entire process, from appointment setting to final walk-through, so satisfactory. We're honored by your willingness to recommend us and your commitment to future business with Window World of Detroit. Thank you for recognizing our team's dedication to your satisfaction. We look forward to serving you again!
James S.
Karie B.
Review in Franklin, MI
Window World is wonderful. We have used their services for many years, and I am very satisfied with them. The staff there are amazing: congenial, considerate, helpful, and wonderful. If I call and mention I have an issue, they will send someone to fix it.
Clif M.
Rachel H.
Response
Window World of Detroit Rachel H., thank you for your glowing review of Window World of PennOhio! We're thrilled to hear how much you love your new windows and appreciate their modern look and functionality. It's wonderful that Niahl provided such excellent, pressure-free service, focusing on your specific needs. We're glad our installation crew was patient, thorough, and kept you well-informed throughout the process. We apologize for the missing interior wood frame and will address this promptly. Your satisfaction is our priority, and we're grateful for your recommendation. Thank you for choosing Window World of PennOhio for your home improvement needs!
Nicole E.
Michael M.
Response
Window World of Detroit Michael M., thank you for your glowing review of Window World of PennOhio and Window World of Detroit! We're thrilled to hear that our entire staff has consistently provided you with excellent service. Your feedback on our team's politeness, kindness, and knowledge is truly appreciated. We're delighted that you're planning to do more windows with us and are grateful for your willingness to refer others. Your satisfaction with every aspect of our service, from appointment setting to installation, means the world to us. We look forward to continuing to serve you with the same level of excellence in your future projects!
Paul M.
GuildQuality
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