About this company
Window World of Detroit
Window World is America's largest exterior remodeler with a locally owned location in Commerce Township. The Sheena family is dedicated to providing homeowners the absolute best service, price and installation of replacement windows, doors and insulated vinyl siding.
GuildQuality surveys
Badges
Guildmaster Award Winner
5 Consecutive Great Reviews
10 Consecutive Great Reviews
10 Consecutive Great Reviews
10 Consecutive Great Reviews
10 Consecutive Great Reviews
5 Consecutive Great Reviews
5 Consecutive Great Reviews
Reviews 642
Of 666 respondents, 642 left a review
No rating
Recent reviews
Don L.
Beverly R.
Sabrena C.
Review in Saint Clair Shores, MI
Both of the doors that they installed, about a month ago, had some issues, and I am waiting for another return call to get it fixed.
Response
Window World of Detroit Thank you for your detailed feedback on your experience with Window World of Detroit. We sincerely apologize for the ongoing issues with your doors and the lack of follow-up. This falls short of our commitment to quality and customer service. I assure you that we take your concerns seriously and will prioritize resolving the door and weather stripping problems promptly. We appreciate your positive comments about our salesperson and installation crew's professionalism. However, we understand that product quality is paramount. We are committed to standing behind our products and making this right. A team member will contact you shortly to address your concerns and schedule the necessary repairs. We value your business and hope to restore your trust in Window World of Detroit.
Patricia W.
Warren F.
Linda W.
Deon L.
Felecia T.
Response
Window World of Detroit Felecia T., thank you for your glowing review of Window World of Detroit! We're thrilled to hear about your excellent experience with us. It's wonderful that Jeff Lowrie and our installation crew provided exceptional service throughout your project. We're particularly pleased that you found our team courteous, professional, and knowledgeable. Your satisfaction with the quality of workmanship and our clean, safe job site is exactly what we strive for. We truly appreciate your willingness to recommend us and hope you'll consider taking advantage of our referral program for future purchases. Thank you for choosing Window World of Detroit!
Susan M.
Charles T.
Terri S.
Wayne G.
Joseph K.
David A.
Response
Window World of Detroit David A., thank you for your glowing review of Window World of Detroit! We're thrilled that Brian Hayes provided such excellent service, helping you find the perfect look and value. It's wonderful to hear about the smooth process from purchase to installation. We sincerely apologize for the issues with cleanup and the broken screen. We're looking into these matters and will follow up promptly. Your satisfaction is our priority, and we appreciate your willingness to serve as a reference. Thank you for choosing Window World of Detroit for your home improvement needs. We look forward to potentially assisting you with future projects!
Lori M.
Eric L.
Joeseph A.
Response
Window World of Detroit Joeseph A., thank you for your glowing review of Window World of Detroit! We're thrilled that Montana and the crew exceeded your expectations with their professionalism, cleanliness, and efficiency. It's wonderful to hear that Brian Hayes provided excellent service as well. Your satisfaction with every aspect of our work, from the initial appointment to the final walk-through, is exactly what we strive for. We truly appreciate your willingness to recommend us and serve as a reference. Thank you for choosing Window World of Detroit for your home improvement needs. We look forward to serving you again in the future!
Justin C.
Review in Woodhaven, MI
Workers were professional and helpful.
Response
Window World of Detroit Thank you for your positive feedback about Window World of Detroit! We're delighted that our team, especially Jeff Lowrie and Jacob, provided professional and helpful service. Your comments on our cleanliness and thorough walk-through are greatly appreciated. We've noted your concerns about the windows and will address them promptly. We're sorry we didn't inform you about our referral program - we'll make sure to do better in the future. We're excited about your potential garage siding project and would be honored to assist you. Your detailed feedback helps us improve, and we're committed to resolving any issues to ensure your complete satisfaction with Window World of Detroit.
Lisa C.
Response
Window World of Detroit Lisa C., thank you for your glowing review of Window World of Detroit! We're thrilled to hear that you found the entire experience easy and are very happy with the installation. It's wonderful to know that Brian Hayes was professional and helpful, and that our installation crew demonstrated their expertise and did a great job. We're especially pleased that you're satisfied with the quality of the workmanship and that the windows look great. Your recommendation means a lot to us. We appreciate your business and hope you'll consider us for any future home improvement needs!
Michel D.
Response
Window World of Detroit Michel D., thank you for your detailed feedback about your experience with Window World of Detroit. We sincerely apologize for the communication issues, installation oversights, and product discrepancies you encountered. Your satisfaction is our priority, and we've clearly fallen short. I'm glad Jeff provided excellent service, but I understand this doesn't make up for the other problems. We take your concerns seriously, especially regarding the installation quality and missing items. I will personally ensure these issues are addressed promptly. Please know we're committed to resolving this situation and restoring your trust in Window World of Detroit. We appreciate your patience and the opportunity to make things right.
Nanette L.
Response
Window World of Detroit Nanette L., thank you for your glowing review of Window World of Detroit! We're thrilled that everyone you dealt with was helpful and answered all your questions. It's wonderful to hear that Ed Gabriel was punctual, professional, and explained everything clearly. We're glad you found our pricing reasonable and that the scheduling process went smoothly. We're delighted that you're satisfied with the quality of workmanship and that all your new windows look great. Your feedback about our clean and safe job site is appreciated. While we've met your expectations throughout the process, we're always striving to exceed them. Thank you for choosing Window World of Detroit for your home improvement needs!
Bob M.
Response
Window World of Detroit Bob M., thank you for your glowing review of Window World of Detroit! We're thrilled that you found our quote competitive and our product quality excellent. It's wonderful to hear that Jeff Lowrie and our installation team provided such professional service. We take pride in our clean installations and thorough final walk-throughs. Your recommendation means a lot to us, and we're glad you're aware of our Referral Program. We appreciate your business and look forward to serving you again in the future. Thank you for choosing Window World of Detroit for your home improvement needs!
Anet E.
Response
Window World of Detroit Thank you for your glowing review, Anet E.! We're thrilled to hear you're very happy with your gorgeous new windows from Window World of Detroit. It's wonderful that you found the entire process, from Jeff Lowrie's professional sales approach to our efficient installation crew, so satisfactory. We're particularly pleased that you love the look of your front slanted window. Your willingness to serve as a reference for future customers is greatly appreciated. We'd also like to inform you about our Referral Program, which offers discounts for referring friends and family. Thank you for choosing Window World of Detroit; we look forward to serving you again in the future!
GuildQuality
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