I had some damage to the drywall from the window installation, but I have not received any feedback on what will be done.
Excellent! Professional job, clean and meticulous, friendly, honest and true to their word. Couldn't be happier!
This is the first time I have had windows installed. There is nothing else I can compare it to.
Great sales team, very responsive to questions/concerns. Great Price, and VERY fast production time.
Already have recommended them.
They were professional, and everything turned out beautiful. I love it. They were very friendly and professional. Everything looks beautiful.
The entire experience from the initial quote, to installation was top-notch. Great communication from the project manager to ensure I was satisfied with the installation. Price was way under other competitors for a similar product. I was very impressed with the time from initial order and installation.
I have already recommended Window World of Detroit to two friends. One hired them right away.
You guys got back to me at every stage.
Great quality and service installation was fantastic
I have already recommended to a few people. So far so good and happy with the results.
Overall the best price for everything that we received. Did not feel pressured by the salesman and treated me with respect. Installation dates fluctuated a lot due to manufacturing and weather, and communication from Window world could have been better. However, now that everything is installed, definitely worth the wait. Each install crew for windows, siding, storm doors and gutters were professional and cleaned up after themselves. We keep getting compliments on our house!
Everyone was very professional. When some of the windows needed to be redone, they went out of their way to schedule a time that was good for our preschool.
I would tell someone we used your business, but let them do their own research
The overall experience and purchase of the windows were fine. The issues came from when they were being installed, measurements were incorrect and built incorrectly. We had to wait a month to get the incorrectly installed windows corrected. There was no sense of compensation or adjustment to accommodate for the errors or mistakes made by the company. Because it was done by 2 different installers, and it was questioned that the trims were different. We ended up with the same material, but we had a bigger size trim on other windows, and it was because they used different contractors, and they were not aligned on the same materials. Those were some of the negative parts about this experience.
They were unorganized.
Window World of Detroit responded quickly to my inquires. They were low pressure, competitively priced, friendly, and knowledgeable.
From the first sales call to the final installation, everything was explained and details provided. The time from order to delivery was rather long, but it was expected and communicated to us at the time we ordered the windows. The installation team came out on time and completed the entire house in one day, and lastly, our new windows look great and have definitely reduced the heat loss that we had with our old windows.
I got all of my windows done with you guys and I am satisfied with the service, the people who came to work, and everything. All good.
The installation team it was very good very clean perfect and I recommend recommend the company
They did an excellent job.
Best prices we found. Crew was courteous and efficient.
Price - expensive
We say a ten because we really like the windows and doors and a good price. Just had issues with installation, also we ordered in May and it took until Feb to get everything. I understand materials are short but that wasn't all the reasons for us to not to get everything until Feb.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Window World of Detroit as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys