Great customer service. Excellent buying experience.
I am glad that I found this company. Reasonable prices and good quality. Company really cares about own reputation and customers satisfaction.
Because I'm Totally Satisfied.
Good job, cleaned up, windows don’t let in any drafts. It is summer and on hot days my A/C doesn’t come on as much. Also I set the A/C at a higher temperature. Clean look inside and outside.
Crew did not use shoe covers (booties) even after REPEATED requests. Muddy footprints throughout home. Propped windows up against furniture leaving scratches. Caulk was rippled, not smoothed out. Corners of vinyl did not meet to make a corner and left gaps.
My Window Nation experience was awesome from start to finish! The salesman provided an outstanding explanation and demonstration of the product, all windows were meticulously measured to ensure a perfect fit, scheduling was very easy, and the three-person installation team was simply amazing! In just one day, I had 20 new beautiful vinyl windows at a very reasonable cost, that fit perfectly and were professionally installed. Excellent job Window Nation!
Quality of the product; installers all very personable and hard working. No mess left anywhere. The sales person, Tammy was awesome. Overall extremely happy and would recommend Window Nation to everyone.
Love new windows but of 14 installed 5 came with no screens. How does this happen? Where are my screens?
They did a nice job of replacing our old windows.
Durable windows and easy to clean. Attractive in appearance.
I talked to the supervisor, the installation guy, a week or so ago after they were installed. We had a nice conversation. I told him that I was very happy with the quality of the people who worked on the windows, and I was very happy with the service of the installation. There was one instance of a mistake that was made by the office people. They didn't do the right window. They gave me a double hung in the master bedroom instead of the second bedroom, but I was okay with that. I was fine with what they did. I am happy with the quality of the installation which was very good.
Craftsmanship and responsiveness did not meet expectations.
Window Nation was very professional. The lady who came out and sold us the windows was very nice. She explained everything. The installers arrived on time and did a good job cleaning up after themselves, so I was very pleased with the service provided.
The installers arrived on time and did a very thorough job installing the windows and front door. I would recommend Window Nation to anyone.
I was happy with the whole process and the finished project is great. We will definitely use Window Nation for the remaining windows to be replaced.
Ease in scheduling, no hype or pressure to buy.
liked the follow up on the appointment. Liked how professional the 2 men were that came and installed our windows
satisfied everything fine.
Easy process all the way through. Professional installation with extreme care and cleanliness. Knowledgeable installers and measurement appt on time. Highly recommend!
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I liked that our expectations were met with little effort from our side.
Ensure that customers questions are answered thoroughly initially. During the Initial discussion with the sales person and also during the measuring process I asked if the blinds in one area of my windows that were positioned inside the frame would fit once the new windows were inserted in. Both times I was informed they would. However they don’t. When a worker came to the house to discuss the matter with me. He stated the process and explained that no the blinds are not going to fit inside the window suggested I place the blinds on the wall over the window which is not desirable to me. Now I have a very large and expensive set I blinds that I am unable to use.
On time. Quality work
The salesperson, Daniel, that came out had an arrangement with me with the total amount being $16,000. When I got the bill, it was $6,379, and we had agreed on the bottom number being $16,000 even. After the job was done, and I got the bill, it was $7,900 more. I called him, and he told that he didn't rememeber. All of a sudden he is claiming amnesia. We had just completed the job, and we had agreed on $16,000, but now I am getting a bill for that. I asked for a credit of $379, but he completely ignored me. He said he'd call me back, but he never did. I thought that was really unprofessional of him, and I think what he did wasn't honest. The job was done fine, and the people that did the job was good. What the salesperson did was not honest.
Great experience from initial consultation through post-install