We have worked with Willet on several renovation projects and will continue to use them in the future.

Concern For Needs

Concern For Needs - We appreciated that Jason gave us suggestions on the project.

Sales Solutions

Sales Solutions - Helped us work within our budget.

Project Manager Professionalism

Project Manager Professionalism - Jeremy was excellent in following up with us on the project. He responded quickly to any questions or issues.

Clean & Safe

Clean & Safe - Yes!! The guys did a great job cleaning up at end of the work day.

Quality: Workmanship/Materials/Crew

Quality: Workmanship/Materials/Crew - Carl was great to work with on this project. He alerted us of any issues and worked with us on solutions. Carl always checked in with us at end of the day to review progress and plan for the next day.

Lead Source

Lead Source - We are a long-time customer. Initially heard of Willet from a coworker.

Additional Comments

Additional Comments - Highly recommend Willet Construction and plan to work with them on future remodeling projects.

Their customer service and attention to detail was outstanding.

Lead Source

Lead Source - I heard about them through a series of references that we were seeking out that were also in the building and construction business.

Areas Of Satisfaction

Areas Of Satisfaction - From the very stage of planning all the way through the construction of the work on site they exceeded my expectations. They were also thoughtful and kind to us as owners throughtout the process.

Recognized Excellence

Recognized Excellence - I would like to recognize Jonathon, Mike, and Mason for their exceptional service.

Additional Comments

Additional Comments - Throughout the process the entire crew was really kind and very much aware of our house and the project outcome. They were very pleasant, thorough, and very much on task. The whole project was really well done.

Areas Of Satisfaction

Areas Of Satisfaction - They met my expectations with their quality of products and workmanship.

Recognized Excellence

Recognized Excellence - I felt like everyone at the company that I dealt with was good.

Very professional company and very knowledgeable also.

Recognized Excellence

Recognized Excellence - The entire team was exceptional.

Quality workmanship

The construction process was a breeze! Having built two homes in the past and this is our 3rd renovation and first time using Willet. Was by far the easiest and best experience. The subs were professional, on-time and very thorough. I had a few finishing touches that needed adjustments and they came right out and fixed it with no hassle or wait time. Up front they had a detailed timeline of the construction which they are strict with to ensure staying on track for completion. Also appreciated the transparency in cost and they had a nice timeline of when payments were due and easy online payment option. Highly recommend Willet!

Concern For Needs

Concern For Needs - Jenny did a phenomenal job on helping me design my crafts room. Her selections were wonderful and she thought of every detail. Definitely will be working with her in the future in more renovations!

Professional & Organized

Professional & Organized - Very organized!!! Did great with timeline!

Clean & Safe

Clean & Safe - Subs did such a great job cleaning up after themselves which is a rarity!

Quality: Workmanship/Materials/Crew

Quality: Workmanship/Materials/Crew - High quality cabinet line! Best I’ve seen so far!

Areas Of Satisfaction

Areas Of Satisfaction - Excellent design ideas, quality of workmanship and professionalism

Recognized Excellence

Recognized Excellence - Jenny Samek did a excellent job in creating a beautiful and functional craft/sewing room

Our experience with the Willet Construction team exceeded our expectations. They did exactly what the said they'd do, following the schedule closely, securing the job site daily and communicating and working through any issues that arose. I'd liked their use of technology for communication, including daily photo progress updates as well being able to pay for services online. Their craftsmanship has been top-notch. We'll have more work to do in the future and I don't feel the need to look elsewhere anymore for our home remodeling needs. We've found the team we want to continue working with into the future.

Areas Of Satisfaction

Areas Of Satisfaction - Timeliness, communication and craftsmanship. They've knocked it out of the park!

Additional Comments

Additional Comments - Having a survey provided such as this is a further testament to the type of business Willet runs. They are interested in what they can do to continuously improve and provide their customers an excellent experience.

I have recommended Willet several times with my sister using them for a remodel in their home.

Concern For Needs

Concern For Needs - Jenny was a pleasure to work with. She listened to our needs, made great suggestions, and guided us through our project.

Follow Up

Follow Up - Phone calls, emails and texts kept us informed on all aspects of the project.

Communication

Communication - Jenny, Jeremy, Mike, and Eric and several others always kept us informed, and were a real pleasure to work with.

Project Manager Professionalism

Project Manager Professionalism - I feel Jeremy was very professional in his demeanor, knowledge, and direction for his workers, sub-contractors and vendors. Scheduling and balancing jobs during a pandemic was handled and completely met our expectations .

Professional & Organized

Professional & Organized - Completely met our expectations . It’s easy to see how a well run company with very talented crafts people can produce such beautiful results.

Clean & Safe

Clean & Safe - Workers were very professional and took care to keep the job site clean and neat.

Quality: Workmanship/Materials/Crew

Quality: Workmanship/Materials/Crew - Willets select very hi grade materials

Value

Value - I am very pleased with what we received for our investment. Five or six years previous to the most current remodel a 46 year old kitchen was brought into the 2000’s. Well designed and executed in updated materials and style, it is a great place to cook.

Areas For Improvement

Areas For Improvement - Being a return customer shows how we felt about trusting this company to improve our home.

Areas Of Satisfaction

Areas Of Satisfaction - Our updated master bedroom, the creation of an on suite, walk-in closet and laundry room out of an existing bedroom wholly changed our home and incorporated new construction methods that will allow us to age out

Areas Of Satisfaction

Areas Of Satisfaction - Response to questions was always timely & complete. Changes were always considered and discussed with us.

Recognized Excellence

Recognized Excellence - We enjoyed working with Jenny, Thom, Wes & Jeremy. We were comfortable with them in our home and they were responsive to any questions or requested changes.

Additional Comments

Additional Comments - We had a good experience with Willet Construction and recommend them.

Areas Of Satisfaction

Areas Of Satisfaction - Craftsmanship was great and design process was easy

I have recommended Willet to my friends and will continue to do so. I trust them to be fair. Their workmanship is worth the money I pay.

Recognized Excellence

Recognized Excellence - Jenny Huls was outstanding.

Value

Value - Willet does quality work in a professional manner and if issues resolved quickly.

Areas Of Satisfaction

Areas Of Satisfaction - very professional, warm, and friendly team at Willet. From the office staff, designers, project manager, subcontractors all the way to the owners, they were very attentive to our needs and treated us like friends.

Willet Construction, Inc. was very dependable and did a quality job.

Areas For Improvement

Areas For Improvement - Willet Construction, Inc. did not fall short of our expectations.

Recognized Excellence

Recognized Excellence - Jenny did a great job of getting the design and materials correctly. The project manager would always check in to make sure things were going right. Everyone who worked on the job, from drywall to painting, to everything in between, did a great job. I would like to recognize the entire team for exceptional service. .

Areas Of Satisfaction

Areas Of Satisfaction - They met my expectations in all areas.

Recognized Excellence

Recognized Excellence - I would like to recognize Jenny Samek since she's really good at what she does. My project manager was also excellent.

Everyone we worked with at Willet was courteous, professional, and a joy to work with. They listened to what our ideas were, gave great feedback, came up with solutions or ideas, and were willing to go the extra mile. Great group of people to work with.

I don't know if I would...it would depend on the project...

We appreciated the level of detail provided. The timelines were as accurate as we could have hoped. Willet was very responsive to our needs/concerns.

This is the third project that Willet has done for us. They did our basement, our deck, and now our master bath! We've always been happy with their work!

Recognized Excellence

Recognized Excellence - Everyone I've dealt with has been great

Additional Comments

Additional Comments - I always call Willet first

I found the Willet team, especially Jenny, very easy to work with. They have good suggestions based on listening to what I wanted. They were available when I had questions and came out personally many times and promptly. The quality of materials and workmanship is outstanding. The cupboards are hung beautifully.. I did feel it would have helped if I knew on days someone was coming that I would know what time they would be here so I didn't have to confine my dog to the bedroom all day. I did trust the judgment of the team and I would definitely have Willet do any further remodel I might decide.

Value

Value - They are not the cheapest by far, but they do a quality job without hassle or problems which makes up the cost difference in my opinion.

Lead Source

Lead Source - Longtime customer, originally heard about them from a friend at work

Learned a great deal about the construction process and truly enjoyed interacting with the workers ... professional, courteous, friendly.
We certainly enjoy our home renovation and addition (Oct '19-Mar '20) and the new deck.

Areas Of Satisfaction

Areas Of Satisfaction - Truly enjoyed interacting with the workers ... professional, courteous, friendly.

The craftsmanship and details were outstanding. I will use them again.