Areas Of Satisfaction

Areas Of Satisfaction - Response to questions was always timely & complete. Changes were always considered and discussed with us.

Recognized Excellence

Recognized Excellence - We enjoyed working with Jenny, Thom, Wes & Jeremy. We were comfortable with them in our home and they were responsive to any questions or requested changes.

Additional Comments

Additional Comments - We had a good experience with Willet Construction and recommend them.

Areas Of Satisfaction

Areas Of Satisfaction - Craftsmanship was great and design process was easy

I have recommended Willet to my friends and will continue to do so. I trust them to be fair. Their workmanship is worth the money I pay.

Recognized Excellence

Recognized Excellence - Jenny Huls was outstanding.

Value

Value - Willet does quality work in a professional manner and if issues resolved quickly.

Areas Of Satisfaction

Areas Of Satisfaction - very professional, warm, and friendly team at Willet. From the office staff, designers, project manager, subcontractors all the way to the owners, they were very attentive to our needs and treated us like friends.

Willet Construction, Inc. was very dependable and did a quality job.

Areas For Improvement

Areas For Improvement - Willet Construction, Inc. did not fall short of our expectations.

Recognized Excellence

Recognized Excellence - Jenny did a great job of getting the design and materials correctly. The project manager would always check in to make sure things were going right. Everyone who worked on the job, from drywall to painting, to everything in between, did a great job. I would like to recognize the entire team for exceptional service. .

Areas Of Satisfaction

Areas Of Satisfaction - They met my expectations in all areas.

Recognized Excellence

Recognized Excellence - I would like to recognize Jenny Samek since she's really good at what she does. My project manager was also excellent.

Everyone we worked with at Willet was courteous, professional, and a joy to work with. They listened to what our ideas were, gave great feedback, came up with solutions or ideas, and were willing to go the extra mile. Great group of people to work with.

I don't know if I would...it would depend on the project...

We appreciated the level of detail provided. The timelines were as accurate as we could have hoped. Willet was very responsive to our needs/concerns.

This is the third project that Willet has done for us. They did our basement, our deck, and now our master bath! We've always been happy with their work!

Recognized Excellence

Recognized Excellence - Everyone I've dealt with has been great

Additional Comments

Additional Comments - I always call Willet first

I found the Willet team, especially Jenny, very easy to work with. They have good suggestions based on listening to what I wanted. They were available when I had questions and came out personally many times and promptly. The quality of materials and workmanship is outstanding. The cupboards are hung beautifully.. I did feel it would have helped if I knew on days someone was coming that I would know what time they would be here so I didn't have to confine my dog to the bedroom all day. I did trust the judgment of the team and I would definitely have Willet do any further remodel I might decide.

Value

Value - They are not the cheapest by far, but they do a quality job without hassle or problems which makes up the cost difference in my opinion.

Lead Source

Lead Source - Longtime customer, originally heard about them from a friend at work

Learned a great deal about the construction process and truly enjoyed interacting with the workers ... professional, courteous, friendly.
We certainly enjoy our home renovation and addition (Oct '19-Mar '20) and the new deck.

Areas Of Satisfaction

Areas Of Satisfaction - Truly enjoyed interacting with the workers ... professional, courteous, friendly.

The craftsmanship and details were outstanding. I will use them again.

I am over 70 years old, and I like a company like Willet Construction who dots all the i's and crosses all the t's.

Areas Of Satisfaction

Areas Of Satisfaction - What I like most is that when I look at my house, it makes me smile.

Current Referrals

Current Referrals - We do recommend Willet Construction to friends in our conversations.

Recognized Excellence

Recognized Excellence - Jared was meticulous, and we would like to recognize him.

I was very impressed with lead carpenter his workmanship, professionalism, and craftsmanship was phenomenal

Areas Of Satisfaction

Areas Of Satisfaction - The quality of the workmanship for the carpentry is beautiful

Even in a pandemic year, these guys were there every step of the way. Very pleased with the look of our home!

Areas Of Satisfaction

Areas Of Satisfaction - Communication was always professional and courteous.

We live in a 1927 home. When you do updates with an older home you never know what you might run into. We had an issue hiding behind the walls that did not hold the project up BECAUSE they knew what to do to fix it and did it promptly.

Professional & Organized

Professional & Organized - We have done other home updates with other construction people, some bad some good. Willets surpassed them from the start. The estimate had great detail in what was going to be done and the costs. We never had to call them to find out what was goi g to happen and when with the calendar on their website. In the end the cost would have have been spot on if WE had not made a couple additions.

Communication

Communication - Best communication ever. Again with them using Buildertrend message center it kept communication great.

Areas Of Satisfaction

Areas Of Satisfaction - We had a image in our head to update our bathroom but keep the vintage style of the home. They met that and made it even better.

Additional Comments

Additional Comments - It was such a great experience. We have a list of future projects we would like to do. There is know question that Willets will be the ones we will be calling. I can’t wait to start the next one. They have earned our trust and loyalty.

The work that Willet Construction, Inc. did for me greatly exceeded my expectations!They were courteous, professional, and considerate in every way. I simply cannot find fault with anything that they did!

Areas For Improvement

Areas For Improvement - They did not fall short of my expectations in any way. Their work exceeded my expectations!

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the quality of the work that they did. The installation is top-notch!

Willet Construction was a delight to work with in planning and throughout our project. We are beyond satisfied with their craftsmanship and professionalism.

Professional & Organized

Professional & Organized - Willet Construction provided a thorough bid, and the use of Builder Trend helped to keep all matters of the project organized.

Schedule

Schedule - The original timeline had to be adjusted due to unforeseen circumstances, but they maintained a timely schedule.

Budget

Budget - When unexpected costs arose, the team worked to provide solutions across price points along with advantages and disadvantages for each.

Construction Quality

Construction Quality - The quality of work and attention to detail are impeccable.

Communication

Communication - The communication extended far beyond working hours to ensure we had the necessary updates and information. Additionally, they were prompt in responding to questions.

Areas Of Satisfaction

Areas Of Satisfaction - All areas were met. Areas exceeded include expertise, professional and organized, communication, as well as safe and clean.

Additional Comments

Additional Comments - We have worked with other contractors in the past and we will only work with Willet from here on out.

This is the second time we have used Willet for a major project and we are extremely pleased with the end results.

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