The team at Wight's did a great job with a deck build. The work is impeccable and I was honestly surprised at the care they took in building the stairs. Where I've normally seen 3 or 4 step risers, they installed 10 or more. These stairs will be firm and functional for decades to come!
From the first phone call onwards, Thadd was hitting the right marks in my book. Called back when he said he would. Pitched his company and his crew enthusiastically without arrogance. Came on time to our first meeting. Had good online creds. The same engagement continued via email as I asked numerous questions about the design, the material, the cost, and more. Both Thadd and Josiah addressed all my concerns until I felt ready to sign the contract.Jake, the on-site project lead, shared his input based on his previous experience and openly discussed various cosmetic design points with us. He could have said nothing and do as we asked. He did not, and we greatly appreciated his input and design considerations. It was obvious throughout the project that he took pride in doing a good job which would have his name on it. The same is true of the other folks on the project. They knew their strengths and called upon each other to make sure the best man for the job was always the person doing it.The whole crew has been super professional, friendly, courteous, and creative to adapt to the on-site puzzles they had to deal with, which no amount of online prep can tell you. It was a pleasure watching them work on this project, from foundation to framing to decking. Listening to them working outside sounded more like a group of friends building their deck than a paid job.
Great people and super friendly. Knows what there doing and explain it well to the customer.
Thadd and his crew did a great job on the removal and replacement of our deck. The result was as good as we imagined and we're thrilled with the much more useful space.
Wight's Landscaping was clearly the most knowledgeable and attentive company that we interviewed for our deck remodel project. As opposed to some contractors who do a variety of construction related projects, Wight's Landscaping specializes in custom deck remodels and builds. We were thoroughly satisfied with our experience and would highly recommend them in the future.
The final product for my deck reconstruction project looks great and was completed per the planned schedule and estimate.
Areas Of Satisfaction - We were most satisfied with the final product. The workmanship on complex corner conditions was excellent.
I am extremely satisfied with my new deck project. The communication and start up of the project was well organized and done as promised. Even with some weather related issues, every one showed up and did the work with price and precision. The price was on the high side, but well worth the attention shown by everyone at Wright's to do the job to the best of their ability. I enjoyed interacting with the crew, and I appreciated their willingness to hear to my ideas and concerns. I am a (DIY) type of person, and only farm out projects that I believe require a special skill, and Wright's were the ones for this project.Highly recommend. Tim
Areas Of Satisfaction - Quality of work!!!
Recognized Excellence - All of the work crew were of exceptional character and skill. I enjoyed interacting with them throughout the project.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Wight's Landscaping & Deck as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys