We are very happy with our remodel. Everything was done beautifully and professionally and everyone was pleasant and easy to deal with.
Westside is the best choice in the Conejo if you do not want to be on hand to supervise every step of your project. They are the only full service contractors I have worked with that maintain the highest level of coordination and organization to keep you project and all the its moving parts progressing every work day. They schedule their projects so that every step is in place!
We did a remodeling of the kitchen and the master bathroom. The work was done done exquisitely with a great attention to details. The staff is very competent and lovely.
Westside Remodeling is a top notch professional organization.
Everyone was very helpful and professional. Loved the outcome.
Areas Of Satisfaction - Alana and Westside Remodeling exceeded our expectations in our kitchen design. Alana drew the plans up and presented exactly what we had requested. Separately, she made a couple of suggestions and included a brief presentation that enhanced the functionality of our kitchen. These were needs we did not specifically put into words we wanted. However, from our conversations, she extracted areas in our existing kitchen design that did not quite meet accessibility and convenience. We loved the enhancements she presented and incorporated them into our new design. We ABSOLUTELY love the ideas that made life easier while providing extra space. Our new kitchen is AMAZING and BEAUTIFUL!
Additional Comments - Alana was a joy to work with from beginning to end. The expectations and time frames were clear and accurate. Any concerns or questions were promptly addressed in a timely manner. Alana listens, understands and addresses areas in design that prove valuable to the client. We would work with her and Westside Remodeling again. We cannot wait to remodel our master bath!
Westside Remodeling met all of our expectations and goals for our beautiful new kitchen and remodeled entryway and powder room. Our designer, Alana Busse, created a perfect kitchen plan to utilize our small space and give us a layout that is a delight to work in and also beautiful to look at.
Areas For Improvement - None
Areas Of Satisfaction - We appreciated Westside's knowledge and expertise in designing the layout of our kitchen and executing the agreed-upon plan. Westside also demonstrated flexibility when we decided to remodel our powder room and enhance our entryway.
Additional Comments - Georgia and Bob Sturgeon and their entire staff were a delight to work with. We would highly recommend Westside Remodeling.
Westside is my only recommendation to persons who inquire about remodeling.
Areas For Improvement - All expectations were met.
Areas Of Satisfaction - Professional, quality outcomes, prompt response to queries, courteous staff, timely completion of work, clean work site.
Additional Comments - Westside is my go-to Company for any remodeling /construction projects. I have been a client for many years and will continue to utilize their services as projects emerge.
Westside Remodeling did a very good job on our master bathroom renovation. Our new cupboards, bath tub, and shower look fantastic and are great to use. The stacked stone and tiles turned out better than we expected.
For all the "horror stories" we heard regarding what can happen during a basic remodeling project--let alone our very complicated and ever-expanding project, NONE OF THESE OCCURRED WITH WESTSIDE REMODELING. First class, professional and very much following the adage of "you get what you pay for."
Areas Of Satisfaction - On site activity. We trusted them in our home and that is the highest praise I can give.
Additional Comments - Use no one else for a complicated project.
I purchased a condo that was over 30 years old and had never done a major remodeling before. It had been a rental for some time and lacked the upkeep a home owner gives to their dwelling. After meeting with multiple contractors, I selected Westside Remodeling. And it was the right choice. The entire condo was remodeled from the flooring to the sealing. The kitchen was redesigned to be more suitable to modern cooking and appliances, the bathrooms were designed to be elegant and comforting, the stairs were refurbished, the doors and windows were replaced. This was a challenge and Westside Remodeling was up to the task! The entire project took 6 months and many subcontractors were involved and completed within two weeks of the initial schedule. I found the subcontractors to be of the highest quality and meticulous with their work. Did problems arise? Yes. But the responses were immediate and handled very professionally. My condo is now beautiful and I can only thank Bob and his team for turning my dream home into a reality. I am very happy with Westside Remodeling. I recommend them highly.
Areas Of Satisfaction - The team, including the general contractor (Bob), production manager (Christian), designer (Kelly), tracking cost and invoices (Georgia) and office staff were all in sync and worked exceptionally well together throughout the process. Thank you.
Additional Comments - I highly recommend Westside Remodeling for any of your remodeling needs. They are professional and have the customer's best interest in mind. They will deliver your dream home.
Our kitchen was the first major remodel job in our house. We shopped around and spoke with several design and contractor businesses before working with Westside Remodeling. We are happy that we did.
Areas Of Satisfaction - I was most satisfied with their follow through.
Westside remodeling did a fantastic job for us and I would highly recommend them to anyone!
Areas Of Satisfaction - We got what they promised, thats a lot nowadays
I had two bathrooms completely gutted and redone. Westside Remodeling did an awesome job! Workmanship and materials are outstanding. They were professional and kept the job site clean. I'm extremely happy with the results and love my new bathrooms. Since I only have two bathrooms, they did the work sequentially, starting with my guest bathroom. The guest bathroom was completed per the agreed-upon schedule. The master bathroom followed and the scheduled ended up slipping several weeks, which was a little frustrating since by that time I really tired of the construction. But I am still delighted with the end result and would absolutely recommend Westside Remodeling.
Areas For Improvement - Adhering to schedule.
Areas Of Satisfaction - Workmanship is outstanding. I especially love the tile work.
Lead Source - Angie's List.
Areas Of Satisfaction - Our lead carpenter and his assistant were always personable and happy to accommodate us with our concerns, even after the project was complete.
Additional Comments - Our first experience with Westside Remodeling was when they did a partial remodel of our kitchen about ten years ago. We have had other contractors for other projects and no one performed or had the expertise that they did. They were all so pleasant and happy to accommodate us. When their day was done, they cleaned up so well, no nails , screws or pieces of anything on the floor, a concern since we have a pet and grandchildren roaming around! So, it was only fitting that we had them back to complete our kitchen remodel , which we should have done in the first place! It is beautiful. We have learned over the years , you get what you pay for. You may pay a little more but you get quality workmanship.
Really nice team of professionals to work with. Alana was great with design ideas and emotional support, Christian was a helpful, knowledgeable and enthusiastic project manager, and all the subcontractors were polite and willing to to take the time to answer my questions. My kitchen is transformed and I now enjoy working in the space.
Areas Of Satisfaction - they were always willing to work with my ideas and needs.
Areas Of Satisfaction - The quality of the work was the most satisfying.
Lead Source - I am a return customer.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Westside Remodeling as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys