Everybody was professional and friendly.
Installation was great, and sales were so-so.
Long Home Products provided excellent service and did an excellent job. I am very pleased with the outcome of my new bathroom.
West Coast Florida: Baths is awesome. Everyone is very polite and very humble. Anything that we needed, they did. They answered any questions we had. We were just so pleased with them. Everyone was very friendly and gracious. They were just great. The installers were awesome. West Coast Florida: Baths has some great assets to their company.
I would with conditions
Excellent work done. Excellent workers. You could almost eat off the floor where they worked. After work each day, bathroom and surrounding areas left spotless.
I like the product. At first, I thought it wasn't going to be nice at all. The serviceman was very nice. They were lovely. They did the work, and I ended up loving it. I wish I had chosen a different background, but I didn't know what it would look like on the wall. It didn't present itself as lovely. I saw the same one at a hotel on a wall. i wish you could have shown me what it actually looked it. I was disappointed. I didn't know how to make a proper decision.
workers were great but they took my husbands old shower head and got rid of it. the new one sucks as he said
The installers did a great job. They were very nice, professional, and worked hard.
WAY too expensive and they never tell you it’s ONLY the “wet” space they re-do!! It’s not entire bathroom remodeling like seems indicated when the salesman comes to your house and try selling you. Note to self…if ANY company needs to come to your house for a quote, stay FAR FAR AWAY!!!
Quality material
The installers were absolutely fantastic, they worked for hours on my bathroom and did a wonderful job.
The sales team was very knowledgeable about the product, the quality of the materials was very accurate and the scope of work was very accurate.
It's extremely overpriced.
I am likely to recommend Long Home Products because they were extremely professional. The guys that came out and did the work didn't speak much English, but they were very professional, they cleaned up, and if I had questions they answered them. To me, they went above and beyond. They asked questions before they started to make sure I was satisfied with what was being done. I'm extremely happy with the results and the service I received.
I like the quality and workmanship of the shower but would recommend they get as much detail as possible in the contract for the materials.
We are very satisfied with the company product and our salesman, Archie, was great! We are very happy!
They were very professional and put much attention to detail.
Disappointed with some of the ways the bath came out.
They should thoroughly inspect the job before they leave.
Awesome job . Nite an day difference . Luv my shower !
They were very professional and answered every question. They did the work quickly, and it was done right.
I am likely to recommend Long Home Products to a friend because we're very satisfied with everything.
I have already recommended them to others.
Archie Bourne was very responsive. He explained the process and the benefits very well. He explained the benefits of the materials.
Long Home Products was wonderful to work with and they were very professional.
Everyone was professional and courteous, work was done right the first time and no mess left behind. We love our new deep soak tub!
My guest bathroom was not completed to size I was quoted in the sales process.
We were very pleased with every aspect of the project.
Will not recommend. Long hired out contractors who were sub standard.
In comparison, I do not know if Long Home Products' price is in line with other companies.
Christopher was very knowledgeable about the product that he was selling, and he helped me out greatly when it came to the price. He was awesome, and I couldn't ask for anything else. He even came back after completion to make sure the work was done correctly, and I am so satisfied with what was done to my shower.
I asked Archie the Salesman about the men that were going to install the tub and shower, he assured me that only employees of the company would be doing the installation. I told him I did not want subcontractors to do the work. Well subcontractors showed up and did the work. The company called Cousins came from Miami to do the work. They did not know how to set the shower valve. Greg from Longs came out and looked at the installation and agreed that things needed to be changed. I questioned him about the subcontractors, and he told me they were employees and they worked for him. Just what am I supposed believe? I asked Greg for a second shelf when the man came back to fix the mistakes the installers made. This was Tuesday. We scheduled the repair to be done on Thursday. He left and I got a warm shower and then he showed back up close to quitting time with a repairman. I told him I had a meeting to go to. He said it would be only 5 minutes or so to fix the problem. Well, it was much longer, and I missed the meeting, I had to call people to explain why I could not be at the meeting. I have taken hot showers most of my life, I just spent $9500.00 and I cannot get a hot shower, and there has not been any communication for over a week about the second shelf I asked for.
I will recomend Long Home Prodcuts becaused you are the best in all this area: knowledgeable, professionals and cordial
They were very professional and the process was quick and easy.
The product looks as advertised, and it is very classy.
I would make sure they follow through with what they promise.
It was good except needed a few changes that no one knew about. Was resolved after waiting a couple of weeks to complete the job. Satisfied at last!
no offer at this time
Sales guys were friendly not pushy and very knowledgeable
We liked the quality of the product, but we had issues that were annoying.
I have already..
Workmanship is good and people are professional. Would recommend them to friends and family.
The installation went smooth and we are extremely happy with the shower. It is quality materials with knowledgeable installer’s. We would recommend Long Bath to anyone looking for a new walk in shower.
Very pleased with the quality of both the product and the installation
Already have
Not happy with water control, no instructions mi by
Every time I called the office to get information about my remodel. It seems like i burden them with questions. I also left a message after the demo to let them know my tub drain was not working that they installed. I never received a call back. A week later, my father was able to fix it, and I called them and left a message that I was disappointed I never received a call back. Very unprofessional. I felt like they received their money now they really don’t care.
Installing a new bath isn't 'Rocket Science' but removing an existing custom made walk-in shower and installing all new parts is. They managed to correct all the major issues and we are very happy with the outcome.
He was very professional, helpful, and we enjoyed working with him.