Poor quality materials, no responsibility, low quality craftsmanship. Coming up on 2 years since signing contract and one year since installation and we're still having problems. No response from Volpe or Provia on onging issues. Delaminating garage door. Expensive entry door and sidelites were installed poorly. Squeaks, drafts, no shims, door is warping, sidelites had to be replaced, damaging frame, no recourse. Jamb not plumb. Original job manager said the unit needs to be reinstalled, it never happened, he was released. 3 season porch; measured window wrong and rather than order correct one, removed jack studs in exterior door framing to make it fit. Bad all around. Would never recommend Volpe or Provia doors/windows.
I had my front double doors with sidelights and pediment replaced.
The shutters were replaced to match the door.
I could have had the door done by many contractors but replacing the pediment turned out to be a problem.
Volpe did not have a problem replacing the pediment.
The salesman Russell Miller worked well with us to specify the type of door we wanted.
We delayed the start of work due to Covid-19 concerns.
When we were ready, Volpe could not get the doors until many weeks later.
There were also issues locating and getting the door lockset we had picked out.
Once the work started it went quickly.
There were a few issues with door installation which I noticed on two occasions.
After several calls to the installation manager, without resolution, I eventually contacted the company management. After which the door installer finally came out to fix the problems.
After some delay, the shutters were installed without a problem.
It has been several weeks since the last door correction and everything looks great and appears to be working well.
I couldn't be more satisfied and pleased with the project.
My husband and I are very happy with the quality of the job accomplished by Volpe Enterprises - their team replaced 13 windows for us, along with replacing the stucco front of our house with the new siding. Their team is very professional, polite and highly efficient. Thank you Volpe Enterprises!
I want to give a shoutout to Matthew Stephens. He was a trooper working and helping me.
Professional, good with my schedule, reasonably priced!
Volpe was amazing from start to finish! We love our first floor remodel and plan to use Volpe for future projects
If you want a project done right the first time, call Volpe.
Volpe Enterprises is a quality & reputable contractor. The crew is extremely respectful and pleasant to deal with. This is a company I enjoy working with (on my residence) and highly recommend them to anyone. They're the real deal -- from the owners to the individual workers. Good work ethic throughout!
Areas Of Satisfaction - Good quality people with the right skills, dedication, and care. Use the right products for the job and know how to install them. The crew does NOT rush the job, instead, they carefully go about the job in a pleasant manner. And they get the finishing details done right. It's also a pleasure working with staff (LarryA, ErinG, JohnB, DavidV).
Current Referrals - No, but if I do, I will refer them to a specific contact within Volpe Enterprises.
Recognized Excellence - DavidV, Larry Angelucci, John Bonner, Scott Rudderow, ScottS Jason, Dan("Mr. Cabinets") . . . and posthumously Bob Key.
Volpe Enterprises completed a great job.
I highly recommend them!
Recognized Excellence - I would like to recognize the salesperson.
II am very pleased with all aspects of Volpe and the outcome of my project. I have recommended Volpe to my neighbor and he had Volpe replace his roof. They are professional and clean. They help ideas and designs and they took care of getting the permits and inspectors, I did not have to call anyone. They help me think of things that may not have known to ask.
Additional Comments - Keep up the great work, keep the prices reasonable and you will have a steady stream of business.
Areas Of Satisfaction - I was most satisfied with the quality of the workmanship and product. They were on time and did a very good job.
The whole process was much better and easier than we expected. The salesperson explained everything. We went to the showroom for a visit, and everything went like clockwork. It was great!
Areas Of Satisfaction - I was most satisfied in the entire process from start to finish, the quality of workmanship & materials. We are very pleased.
Additional Comments - We previously had Volpe do a repair on our roof leak, and they were honest enough to tell us we did not need a whole new roof, contrary to other companies. They explained everything to us & the repair has lasted us. It's going on four years now. It was because of their honesty. When it came to our windows, we heard their commercials on the Christian channel we listen to and decided to call them for an estimate because of their honesty and integrity. We're going to have them come out again and give us another estimate for an additional project.
Areas Of Satisfaction - I was satisfied with every part of the experience.
I probably wouldn't recommend them at this state based on the value. They are not cheap and they don't use good materials. They take your deposit money and afterwards, their response time is too long. The warranty work is too long. The problem that exists is the materials that are being used. The plywood that they used on the garage section was aged and weathered and one portion of what they had done before just rotted away. They redid it and put the capping on, but I was wondering how long the plywood used is going to last. The roof on the garage was exposed underneath so I could see that the quality of the plywood used wasn't good.
I thought they were pleasant and professional to work with.
Volpe Enterprises accommodated to our schedule and we were very pleased with the workmanship and the quality of work.
I was completely and extremely satisfied with the people they used. They were very polite and thoughtful;. Volpe's work people were very, very nice.
Do not like the fact the sales person is agreeable & assures what is to be done, however, the work is sub-contracted & you have to micro-manage the work. The sales person-nor the project manager are in attendance when the actual work is performed.
From the initial contact to the final installation, they kept their commitment on schedules, product quality, and price. Their installation personnel were great, very professional, and they actually tested the window before they installed it. It was a very great process from beginning to end.
I am happy with the work. I would use them again.
They were really superb to deal with. They answered all of my questions and worked within my budget.
The work was done professional and was well explained. The installation crew was neat and respectful of our property. Every question was answered accurately, they did a great job.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Volpe Enterprises, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys